Chad Cummings
Jacksonville
Summary
Dynamic professional with a proven track record at SheltAir Aviation, excelling in operational oversight and customer relationship management. Expert in inventory management and financial record keeping, I developed innovative marketing strategies that significantly boosted customer retention. Passionate about fostering team growth through effective staff training and creating a welcoming environment for clients.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Diamondtek vapor Lounge
Jacksonville
01.2012 - 07.2025
- Managed daily operations, ensuring smooth workflow and high customer satisfaction.
- Coordinated inventory management and stock replenishment for efficient service delivery.
- Trained staff on product knowledge and effective customer service techniques.
- Developed targeted marketing strategies to attract new customers and retain existing clientele.
- Oversaw financial transactions, maintaining accurate records for fiscal accountability.
- Created welcoming atmosphere that encouraged repeat business and community involvement.
- Established long-term customer relationships through excellent service and prompt issue resolution.
Manager
SheltAir Aviation
Plattsburgh
05.2008 - 01.2012
- Managed daily aviation operations, ensuring safe and efficient flight schedules.
- Coordinated with regulatory agencies to maintain compliance with safety standards.
- Analyzed operational data to identify process improvement opportunities.
- Facilitated communication among flight crews, ground personnel, and management.
- Resolved operational issues promptly, minimizing service delivery disruptions.
- Monitored weather conditions, authorizing take-off or landing only in safe conditions.
- Conducted regular inspections of airport facilities to ensure safety compliance.
- Supervised ground crews during aircraft loading, unloading, fueling, and servicing.
Education
High School Diploma -
Beekmantown
Plattsburgh, NY07-2005
Skills
- Inventory management
- Financial record keeping
- Marketing strategy development
- Customer relationship management
- Staff training
- Operational oversight
- Typing speed 80wpm
Affiliations
- Computer Repair – Expert (15 years)
- Network Diagnostics – Intermediate (15 years)
- Small Engine Repair – Intermediate (10 years)
- Small Appliance Repair – Intermediate (8 years)
- Network Admin – Beginner (5 years)
- Typing Speed – 80 WPM
References
References available upon request.
Timeline
Owner/Operator
Diamondtek vapor Lounge
01.2012 - 07.2025
Manager
SheltAir Aviation
05.2008 - 01.2012
High School Diploma -
Beekmantown
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