Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cesar Gonzalez

Fayetteville,NC

Summary

Dynamic professional with extensive experience at the City of Fayetteville, excelling in office administration and customer service. Proven ability to enhance workflow efficiency and maintain meticulous records. Skilled in data entry and team collaboration, consistently achieving project goals while fostering strong relationships with clients and colleagues.

Self-motivated Code Enforcement Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level General Merchandise Associate position. Ready to help team achieve company goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Code Enforcement Administrator

City of Fayetteville
10.2024 - Current
  • Assisted in managing daily administrative tasks to support team operations
  • Coordinated scheduling and logistics for meetings and appointments
  • Maintained organized filing systems for efficient document retrieval
  • Utilized office software to create reports and presentations
  • Collaborated with team members to enhance workflow efficiency
  • Engaged in training sessions to develop skills in office administration
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.

Maintenace Worker

City of Fayetteville
08.2020 - 10.2024
  • Assisted in routine maintenance tasks, ensuring optimal functionality of equipment and facilities.
  • Conducted inspections to identify safety hazards and initiated corrective actions promptly.
  • Operated hand tools and power equipment safely and efficiently for various maintenance projects.
  • Collaborated with team members to complete repairs and perform preventive maintenance on machinery.
  • Maintained accurate records of maintenance activities, materials used, and equipment conditions.
  • Responded promptly to maintenance requests, demonstrating adaptability in fast-paced environments.
  • Supported inventory management by tracking supplies and reporting shortages to supervisors.
  • Adhered to safety protocols and guidelines, promoting a safe working environment for all employees.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
  • Provided excellent customer service by responding quickly to internal department requests regarding repairs or facility concerns.
  • Properly handled, transported, and disposed of recycled materials.
  • Initiated recycling program, significantly reducing waste and promoting environmental sustainability.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Trash Collector

City of Fayetteville
08.2017 - 06.2020
  • Operated collection vehicles to efficiently gather waste from residential and commercial routes.
  • Ensured compliance with safety regulations while performing daily trash collection tasks.
  • Trained new team members on proper equipment use and safety protocols.
  • Conducted routine vehicle inspections to maintain optimal operational performance.
  • Collaborated with local residents to address service concerns and improve community relations.
  • Monitored waste disposal procedures, ensuring adherence to environmental standards.
  • Used hand signals to communicate with other workers or drivers.
  • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
  • Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
  • Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
  • Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
  • Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
  • Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
  • Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
  • Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
  • Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
  • Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
  • Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
  • Estimated customer-loaded container volume by sight, reporting overweight boxes immediately to dispatcher for direction when at risk of exceeding maximum tonnage.
  • Provided excellent customer service at all times, resolving issues quickly while remaining courteous and professional under pressure.
  • Managed heavy lifting requirements with proper technique, minimizing risk of injury to self or others during waste removal process.
  • Maintained a clean work environment, performing regular maintenance on garbage trucks and equipment.
  • Assisted in training new employees, sharing best practices for safe and efficient trash collection techniques.
  • Ensured safety of team members and the public by following established waste handling protocols.
  • Supported community events as needed, providing trash collection services for special occasions or emergencies.
  • Adhered to local, state and federal regulations pertaining to refuse and recyclable collection.
  • Utilized proper protective gear while handling materials.
  • Returned cans and garbage receptacles to curbs for easy retrieval.
  • Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
  • Washed and disinfected collection truck to maintain professional standards.
  • Followed all safety procedures and regulations when operating collection truck.
  • Operated lift gate and other devices properly to safely unload materials.
  • Observed other vehicles and pedestrians around collection truck to keep safe distance.
  • Educated public on importance of recycling and waste reduction, collection procedures and legal dumping.

Pest Technician

Cleggs Termite and Pest Technician
01.2011 - 06.2017
  • Conducted thorough inspections to identify pest issues in residential and commercial properties.
  • Implemented targeted treatment plans using eco-friendly pest control methods and tools.
  • Trained new technicians on safety protocols and effective pest management strategies.
  • Developed and maintained detailed reports documenting service activities and treatment outcomes.
  • Collaborated with clients to educate them on preventative measures for pest control maintenance.
  • Optimized workflow processes to enhance efficiency in service delivery and customer satisfaction.
  • Performed structural repairs to prevent future pest entry points, safeguarding clients'' properties from reinfestation.
  • Developed strong relationships with customers by establishing trust through transparent communication regarding treatment expectations and results achieved over time.
  • Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
  • Assisted in training new technicians on company procedures, safety protocols, and best practices in pest management techniques.
  • Skilled in utilizing a variety of tools and equipment, including sprayers, dusters, and traps for effective pest control treatments.
  • Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
  • Collaborated with team members to develop efficient strategies for managing complex pest problems.
  • Educated clients on the importance of regular pest control maintenance programs to prevent infestations from returning and causing further damage.
  • Reduced pest infestations by inspecting and identifying pests in various residential and commercial properties.
  • Informed clients about potential health risks associated with various pests while recommending appropriate preventative measures.
  • Successfully eliminated bed bug infestations using heat treatments, chemical applications, and proper sanitation techniques.
  • Ensured compliance with federal, state, and local regulations governing the application of pesticides in residential and commercial settings.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Drove to customer residences and places of business to inspect for pests.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Performed routine maintenance on pest control equipment to manage wear and tear.
  • Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
  • Successfully conducted integrated pest management practices in residential, commercial and industrial settings.

Fence Installer

Blue Water Fencing, Decks and Pergolas
01.2009 - 01.2011
  • Installed various types of fencing, ensuring structural integrity and safety compliance.
  • Operated power tools and machinery for precise cutting and installation of fence materials.
  • Collaborated with clients to determine project specifications and deliver tailored solutions.
  • Trained junior staff on best practices for fence installation and safety protocols.
  • Developed strategies to improve workflow efficiency, reducing installation time without compromising quality.
  • Inspected completed projects for adherence to quality standards and client satisfaction.
  • Resolved client concerns through effective communication, fostering strong customer relationships.
  • Used hand tools and instruments to take measurements.
  • Removed old fences efficiently without causing damage to surrounding structures or landscaping.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Collaborated with team members to complete large-scale fencing projects in a timely manner.
  • Completed fence installation projects within budget and on time, ensuring efficient use of resources.
  • Installed gates securely and accurately, ensuring smooth operation for clients post installation.
  • Enhanced customer satisfaction by installing high-quality fences according to client specifications.
  • Joined, raised and secured fence segments in place.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Ensured proper placement of fence posts by accurately measuring distances between them, resulting in a level final product.
  • Maintained safe working conditions by adhering to industry safety guidelines and company protocols.
  • Improved project efficiency by optimizing installation techniques and utilizing appropriate tools and equipment.
  • Conducted routine maintenance on tools and equipment to ensure optimal performance during fence installations.
  • Used alternate finishes based on climate, topography and appearance of specified area.
  • Adapted to challenging terrain and weather conditions, ensuring timely project completion.
  • Facilitated team meetings to discuss progress, challenges, and strategies for improvement, enhancing overall project success.
  • Ensured customer satisfaction, promptly addressing and rectifying any concerns during and after installation.
  • Improved team efficiency by leading on-site training sessions for new fence installers.
  • Filled post holes with concrete to maintain proper stability and longevity of fencing installations.
  • Attached rails or tension wire along bottoms of posts to form fencing frames.
  • Complied with safety and quality requirements to protect personnel, customers and property structures.
  • Gathered location measurements and fence requirements to determine project scopes and establish action plans.
  • Set metal or wooden posts in upright positions in postholes.
  • Utilized plumb bobs and levels to align posts for proper installation and high-quality completed work.
  • Used power-driven auger to hollow out postholes with efficiency and manual digging methods for less complex work.

Commercial Carpenter

Ellis-Walker Builders
01.2000 - 01.2008
  • Constructed framing and structural components for residential and commercial projects.
  • Interpreted blueprints and technical drawings to ensure precise execution of designs.
  • Operated various power tools and equipment, ensuring adherence to safety regulations.
  • Collaborated with subcontractors and other trades to coordinate project timelines.
  • Mentored junior carpenters, enhancing skill development and productivity on-site.
  • Led site inspections to guarantee compliance with building codes and regulations.
  • Facilitated effective communication between team members during projects to ensure cohesive collaboration toward shared goals.
  • Maintained high safety standards with proper use of personal protective equipment and tools, reducing workplace accidents.
  • Enhanced project efficiency by collaborating with architects and project managers to interpret blueprints and specifications.
  • Fostered a positive work environment through proactive problem-solving skills applied during challenging situations.
  • Demonstrated versatility in carpentry skillset by successfully working on a diverse range of commercial construction projects.
  • Increased job site productivity by training junior carpenters on proper techniques and best practices.
  • Guaranteed adherence to building codes by staying up-to-date on industry regulations affecting commercial construction projects.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Read and interpreted blueprints to follow specifications of projects.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Measured materials to determine sizes and quantity required for construction project.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Inspected job sites to identify potential hazards and establish protection and safety standards.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Installed insulation, trim and other finishing touches.
  • Repaired damaged doors, windows and other structures.
  • Measured, cut and installed drywall, paneling and other materials.
  • Built and hung custom doors and frames.
  • Managed inventory of tools, supplies and equipment.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Operated forklifts and other heavy equipment.
  • Facilitated harmonious working relationships with crew members to prevent problems and conflicts.

Education

High School Diploma -

Seventy-First High School
Fayetteville, NC
06-1998

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Office administration
  • Administrative support
  • Documentation and reporting
  • Decision-making
  • Team building and leadership
  • Team collaboration
  • Work Planning and Prioritization
  • Scheduling
  • Time management
  • Relationship development
  • Goal setting
  • Employee supervision
  • Problem-solving
  • Verbal and written communication
  • Performance monitoring

Languages

Spanish
English

Timeline

Code Enforcement Administrator

City of Fayetteville
10.2024 - Current

Maintenace Worker

City of Fayetteville
08.2020 - 10.2024

Trash Collector

City of Fayetteville
08.2017 - 06.2020

Pest Technician

Cleggs Termite and Pest Technician
01.2011 - 06.2017

Fence Installer

Blue Water Fencing, Decks and Pergolas
01.2009 - 01.2011

Commercial Carpenter

Ellis-Walker Builders
01.2000 - 01.2008

High School Diploma -

Seventy-First High School
Cesar Gonzalez