Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ceniya Powell

Dallas

Summary

Dedicated professional with a strong background in customer service and a growing expertise in phlebotomy. Known for creating positive and comfortable experiences for patients and clients alike. Brings years of frontline service experience, excellent communication skills, and a compassionate approach to healthcare. Committed to maintaining accuracy, upholding high standards, and delivering exceptional care in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier & Produce Associate

Ingles
06.2024 - 07.2025
  • Processed customer transactions efficiently, reducing wait times and improving service flow.
  • Maintained and organized the produce section, ensuring freshness and quality.
  • Communicated with team members for timely product restocking and order assurance
  • Provided product assistance and created a welcoming shopping experience.
  • Reconciled registers daily to ensure financial accuracy.
  • Promoted teamwork and a positive work environment.

Phlebotomy Student Internship

Atrium Health, Shelby Family Practice
03.2025 - 04.2025
  • Completed 144 clinical hours as part of the certification program
  • Performed over 200 venipunctures using butterfly and straight needles
  • Conducted urine analyses, albumin testing, and urine cultures
  • Operated centrifuge equipment for sample preparation
  • Ran flu and COVID-19 swab tests using diagnostic machines
  • Maintained accurate documentation of patient records and test results
  • Collaborated with healthcare professionals to ensure high-quality patient care

Drive-Thru Cashier

KFC
06.2021 - 09.2024
  • Collected customer feedback and identified service improvement opportunities
  • Trained team members in accurate cash handling and customer interaction
  • Built customer loyalty by maintaining a positive and efficient atmosphere
  • Ensured register accuracy with daily financial reconciliation

Drive-Thru Cashier

Bojangles
02.2021 - 08.2022
  • Collaborated with kitchen staff to expedite orders and maximize satisfaction
  • Managed high-volume transactions in a fast-paced environment
  • Mentored new hires in company procedures and customer service best practices

Education

Phlebotomy Certificate Program - undefined

Cleveland Community College
Shelby, NC
03.2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Reliability and punctuality

Timeline

Phlebotomy Student Internship

Atrium Health, Shelby Family Practice
03.2025 - 04.2025

Cashier & Produce Associate

Ingles
06.2024 - 07.2025

Drive-Thru Cashier

KFC
06.2021 - 09.2024

Drive-Thru Cashier

Bojangles
02.2021 - 08.2022

Phlebotomy Certificate Program - undefined

Cleveland Community College
Ceniya Powell