Celina Battey
Charlotte
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Ríra. Proven ability to engage guests and enhance their dining experiences while effectively managing inventory and training staff. Adept at cash handling and maintaining high standards of cleanliness and quality in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server
Ríra
09.2021 - Current
- Provided exceptional customer service to enhance guest satisfaction and create positive dining experiences.
- Assisted in menu knowledge to effectively communicate offerings and answer guest inquiries.
- Maintained cleanliness of dining area to ensure a welcoming environment for patrons.
- Collaborated with kitchen staff to facilitate timely food delivery and order accuracy.
Barista
Starbucks
04.2019 - 08.2021
- Prepared and served high-quality coffee beverages following standardized recipes.
- Operated espresso machines, grinders, and other equipment to ensure optimal performance.
- Managed inventory levels, restocked supplies, and minimized waste during busy shifts.
- Trained new baristas on beverage preparation techniques and customer service standards.
Barista
Caribou Coffee
02.2017 - 04.2019
- Supervised daily operations, ensuring high standards of customer service and product quality.
- Trained and mentored new baristas on beverage preparation techniques and equipment usage.
- Implemented inventory management practices to reduce waste and maintain stock levels efficiently.
Professional Dog Bather
Petsmart
06.2016 - 09.2018
- Oversaw bathing processes, ensuring high standards of cleanliness and pet comfort.
- Trained new staff on proper bathing techniques and safety protocols.
- Maintained grooming equipment, ensuring tools were sanitized and in optimal condition.
- Developed efficient workflows to reduce bathing time while enhancing quality.
Education
Associate of Science - Marine Biology
Central Piedmont Community College
Charlotte, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Ríra
09.2021 - Current
Barista
Starbucks
04.2019 - 08.2021
Barista
Caribou Coffee
02.2017 - 04.2019
Professional Dog Bather
Petsmart
06.2016 - 09.2018
Associate of Science - Marine Biology
Central Piedmont Community College
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