Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Celia Chetney

Celia Chetney

Raleigh

Summary

Dynamic caregiver with extensive experience supporting children, including those with special needs, through engaging activities. Proven ability to enhance emotional development and social interactions using positive behavior management. Formerly a Customer Service Supervisor at Whole Foods Market, skilled in conflict resolution and time management, ensuring exceptional customer satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Caregiver

Individual Clients
2018 - Current
  • Worked with over 30 children ages ranging from newborn to seventeen years old.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Senior Florist

Whole Foods Market
08.2017 - 11.2019
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to make informed decisions and provide accurate information to customers.
  • Trained staff on proper techniques in arranging flowers and customer service skills.

Customer Service Supervisor

Whole Foods Market
08.2013 - 08.2017
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.


Education

Psychology - TBD

Wake Technical Community College
Raleigh, NC

High School Diploma -

C.E. Jordan High School

Skills

  • Time management
  • Multitasking and organization
  • Safety awareness
  • Conflict resolution
  • Special needs care
  • Autism and ADHD support
  • Behavioral management
  • Microsoft Office Suite

Certification

Substitute Effective Teacher Training- August 2025

Timeline

Senior Florist

Whole Foods Market
08.2017 - 11.2019

Customer Service Supervisor

Whole Foods Market
08.2013 - 08.2017

Caregiver

Individual Clients
2018 - Current

Psychology - TBD

Wake Technical Community College

High School Diploma -

C.E. Jordan High School

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Celia Chetney