Cédric Papon
Nouméa New Caledonia ,South Province
Summary
Dynamic professional with a proven track record at Cocogé Distribution, excelling in customer engagement and problem-solving. Leveraged product sales expertise and relationship-building skills to enhance customer satisfaction and boost sales revenue. Achieved significant improvements in purchasing efficiency and equipment reliability at Papon Multiservices Pl Sarl, demonstrating a strong blend of technical and interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Retail Sales Representative
Cocogé Distribution
09.2023 - Current
- order taking and shelf management, implementation of promotions, merchandising, management of product referencing
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
- Adapted selling approach based on individual customer needs for a tailored shopping experience that encouraged loyalty.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recommended merchandise to customers based on needs and preferences.
Mining Heavy Equipment Mechanic
Papon Mutiservices Pl Sarl
05.2022 - 08.2023
- Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
- Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel machinery.
- Increased customer satisfaction by providing timely and accurate repair services for their heavy diesel equipment.
- Streamlined workflow in the repair shop, maintaining a clean and organized workspace to facilitate efficient repairs.
Buyer
Papon Multiservices Pl Sarl
11.2020 - 05.2022
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Maintained key item stock levels and wrote or expedited purchase orders.
Seller
Lagardère
02.2020 - 07.2020
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities
- Utilized product knowledge to educate customers on features and benefits
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
Farm Hand
Farmwork WA
02.2019 - 05.2019
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
Education
French Hs Diploma - Sales And Distribution
Auguste Escoffier Proffessional High School
Nouméa 12.2017
Skills
- Customer Engagement
- Purchase Recommendations
- Product Sales
- Product Promotions
- Payment Processing
- Visual Merchandising
- Customer Service
- Problem-Solving
- Relationship Building
Hobbies
- Spearfishing
- Hunting
- Travelling
- Learning New language
- Cooking
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Beginner (A1)
Timeline
Retail Sales Representative
Cocogé Distribution
09.2023 - Current
Mining Heavy Equipment Mechanic
Papon Mutiservices Pl Sarl
05.2022 - 08.2023
Buyer
Papon Multiservices Pl Sarl
11.2020 - 05.2022
Seller
Lagardère
02.2020 - 07.2020
Farm Hand
Farmwork WA
02.2019 - 05.2019
French Hs Diploma - Sales And Distribution
Auguste Escoffier Proffessional High School
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