Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Timeline
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CAYNE BENINCASA

CAYNE BENINCASA

Sales Representative
Raleigh,NC

Summary

Dedicated and results-driven professional with 8+ years in customer service and customer satisfaction. Skilled in client relations and adapt to managing multiple tasks in fast-paced environments. Possess key skills in sales, equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.

Overview

10
10
years of professional experience

Work History

Sales Representative

Southern Energy Management
05.2024 - Current
  • Educated homeowners on energy cost savings and environmental impact, resulting in a 35% increase in solar adoption in targeted territories.
  • Recognized for top-tier customer experience, maintaining a 4.9/5 average customer satisfaction rating, and receiving the "Customer Champion Award" in 2024.
  • Contributed to community outreach events and educational webinars, enhancing brand awareness and generating 30% more qualified leads from inbound channels.
  • Conduct site assessments, develop customized proposals, and present energy-saving solutions tailored to client needs.
  • Collaborate with operations and installation teams to ensure seamless customer experience from sale to system activation.
  • Consistently exceed monthly sales targets and contribute to the company's mission of accelerating the clean energy transition in the Southeast.

Technician /Retail Sales Associate

Dodson Pest Control
09.2020 - 12.2022
  • Manged full-cycle sales process: prospecting, scheduling appointments, closing contracts and following up to ensure satisfaction.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Responsible for creating a schedule for customers
  • Travel between clients within a 100 mile radius, residential and commercial accounts

Warehouse Worker

Empire Distributors Inc
09.2018 - 09.2019
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Operated scanners, computers, and other equipment to track orders.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.

Crew Member

Cookout Restaurant
06.2015 - 07.2018
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.

Education

Associate of Science - Biology

Cape Fear Community College
Wilmington, NC

Skills

  • Communication skills
  • Sales
  • Customer service
  • Data collection
  • System Troubleshooting
  • Equipment Repair
  • Customer Service
  • Equipment Maintenance
  • Work Planning and Prioritization
  • Customer Interaction
  • Issue Resolution
  • Written/Verbal Communication

Certification



  • OSHA10 Certified
  • Driver's License
  • Energy Star Certified
  • RESNET Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional

Timeline

Sales Representative

Southern Energy Management
05.2024 - Current

Technician /Retail Sales Associate

Dodson Pest Control
09.2020 - 12.2022

Warehouse Worker

Empire Distributors Inc
09.2018 - 09.2019

Crew Member

Cookout Restaurant
06.2015 - 07.2018

Associate of Science - Biology

Cape Fear Community College

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CAYNE BENINCASASales Representative