Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caylea Marciano

Statesville

Summary

Experienced operations and accounts receivable manager with 8+ years of expertise in AR operations, payment processing, and team leadership. Proven success in optimizing workflows, reducing aging balances, and improving cash flow in dynamic, growth-focused settings. Skilled in QuickBooks, cross-functional collaboration, and process streamlining. Strong in data-driven decision-making and cultivating positive customer and vendor relationships.

Overview

7
7
years of professional experience

Work History

Operations Manager / Bookkeeper

BISS Product Development
06.2023 - Current
  • Lead AR, AP, logistics, customer service and the warehouse.
  • Create new processes to streamline order processing, logistics and warranty fulfillment.
  • Communicate with factories regarding new orders.
  • Prepared accurate and timely month-end reconciliation reports.
  • Pay business related taxes throughout the year and provide support for end of year tax filing.
  • Guarantee compliance standards are upheld in the processing of orders.

Accounts Receivable Manager

BISS Product Development (Risk Racing / STKR Concepts)
05.2022 - Current
  • Process credit card and ACH payments, bank deposits, and apply payments to customer accounts with high accuracy.
  • Resolve payment discrepancies through customer engagement and thorough account analysis.
  • Reduce aging balances by consistently monitoring and acting on AR aging reports.
  • Collaborate with sales and support teams to streamline sales order accuracy and customer billing.
  • Utilize QuickBooks daily for invoicing, reconciliation, and reporting.
  • Manage all aspects of accounts receivable, including payment processing, reconciliations, and account resolution.
  • Designed and implemented AR process improvements that improved payment lag by 20%.

Purchasing Associate

Omega Moulding
08.2020 - 05.2022
  • Coordinated purchase orders, shipments, and invoice approvals.
  • Ensured accurate accounting for special orders and improved vendor communication.
  • Analyzed selling patterns and inventory levels to determine when a new order with a supplier was necessary.
  • Partnered closely with the AP team for invoice verification and payments.

Accounts Receivable Representative

Omega Moulding
07.2018 - 09.2021
  • - Managed daily AR transactions including cash application, account reconciliation, and refunds.
  • - Conducted proactive customer outreach to resolve payment issues.

Education

Certificate - Law Enforcement

Eastern Long Island Academy of Applied Technology
Riverhead, NY

High School Diploma - undefined

Miller Place High School
Miller Place, NY

Skills

  • QuickBooks
  • Microsoft Excel & Word
  • Account Reconciliation
  • Cash Application
  • Sales Order Entry
  • Google Applications

Timeline

Operations Manager / Bookkeeper

BISS Product Development
06.2023 - Current

Accounts Receivable Manager

BISS Product Development (Risk Racing / STKR Concepts)
05.2022 - Current

Purchasing Associate

Omega Moulding
08.2020 - 05.2022

Accounts Receivable Representative

Omega Moulding
07.2018 - 09.2021

Certificate - Law Enforcement

Eastern Long Island Academy of Applied Technology

High School Diploma - undefined

Miller Place High School

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Caylea Marciano