Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cayla Seder

Cayla Seder

Raleigh

Summary

Dynamic hospitality professional with a proven track record at Crawford Hospitality, excelling in guest satisfaction and retention. Adept at multitasking and problem-solving, I enhance team performance through innovative ideas and effective communication. My expertise in event planning and creative mixology drives memorable experiences, ensuring repeat visits and high client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Crawford Hospitality: Crawford Brothers Steakhouse
Cary
12.2024 - Current
  • Elected as part of the opening team, assisting in developing service standards.
  • Helped launch the restaurant from pre-opening to full-service operation, contributing to menu tastings, staff training, and soft-opening service.
  • Train newly hired hospitality professionals to fill key positions, and maximize productivity.
  • Known for balancing warmth and professionalism, consistently providing exceptional service that leads to guest retention and repeat visits from high-value regulars.
  • Contribute innovative ideas and solutions to enhance team performance and outcomes.
  • Always striving for continued knowledge and growth by attending advanced training.

Server/Bartender

Crawford Hospitality: Jolie Restaraunt
Raleigh
11.2023 - 01.2025
  • Provided exceptional guest service in a fast-paced dining environment.
  • Kept detailed inventories and notified management of supplies needed for everyday restaurant operations.
  • Resolved guest concerns promptly to ensure satisfaction during dining experience.
  • Increased revenue through the development and marketing of featured dishes and drinks.
  • Collaborated with other restaurant team members to ensure efficient operations within the restaurant.
  • Approached guests and engaged in conversation through the use of effective interpersonal and people skills.

Marketing Events

Taverna Agora
02.2022 - 03.2023
  • Coordinated schedules and timelines for events.
  • Developed decor, theme and ambiance for events to satisfy client's vision and budget.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants.
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.

Bookkeeper

Peak Wildlife Solutions
Apex
10.2018 - 02.2021
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees, and maintained detailed records of procedures.
  • Tracked expenses and income for businesses, while organizing and maintaining bank statements for checking accounts.

Young Life Leader

Volunteer
01.2016 - 06.2020
  • Built and maintained relationships with high school students, and adults in the community.
  • Assisted in the planning of fundraising events to cover program costs.
  • Developed and implemented group activities fostering teamwork and leadership skills.
  • Created inclusive environments encouraging participation from diverse backgrounds.
  • Worked successfully with a diverse group of volunteers to accomplish goals.

Education

Bachelor of Science - Business, Communciation

Liberty University &Wake Technical Community College
07.2023

Apex High School
Apex, North Carolina
06.2015

Skills

  • Detail-oriented
  • Multitasking capacity
  • Communication skills
  • Guest satisfaction, guest retention
  • Problem solving
  • Time management
  • Organization
  • Event planning
  • Leadership
  • Interpersonal skills
  • Teamwork
  • Creative mixology

Certification

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access

Timeline

Server

Crawford Hospitality: Crawford Brothers Steakhouse
12.2024 - Current

Server/Bartender

Crawford Hospitality: Jolie Restaraunt
11.2023 - 01.2025

Marketing Events

Taverna Agora
02.2022 - 03.2023

Bookkeeper

Peak Wildlife Solutions
10.2018 - 02.2021

Young Life Leader

Volunteer
01.2016 - 06.2020

Bachelor of Science - Business, Communciation

Liberty University &Wake Technical Community College

Apex High School
Cayla Seder