Cayla Seder
Raleigh
Summary
Dynamic hospitality professional with a proven track record at Crawford Hospitality, excelling in guest satisfaction and retention. Adept at multitasking and problem-solving, I enhance team performance through innovative ideas and effective communication. My expertise in event planning and creative mixology drives memorable experiences, ensuring repeat visits and high client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Crawford Hospitality: Crawford Brothers Steakhouse
Cary
12.2024 - Current
- Elected as part of the opening team, assisting in developing service standards.
- Helped launch the restaurant from pre-opening to full-service operation, contributing to menu tastings, staff training, and soft-opening service.
- Train newly hired hospitality professionals to fill key positions, and maximize productivity.
- Known for balancing warmth and professionalism, consistently providing exceptional service that leads to guest retention and repeat visits from high-value regulars.
- Contribute innovative ideas and solutions to enhance team performance and outcomes.
- Always striving for continued knowledge and growth by attending advanced training.
Server/Bartender
Crawford Hospitality: Jolie Restaraunt
Raleigh
11.2023 - 01.2025
- Provided exceptional guest service in a fast-paced dining environment.
- Kept detailed inventories and notified management of supplies needed for everyday restaurant operations.
- Resolved guest concerns promptly to ensure satisfaction during dining experience.
- Increased revenue through the development and marketing of featured dishes and drinks.
- Collaborated with other restaurant team members to ensure efficient operations within the restaurant.
- Approached guests and engaged in conversation through the use of effective interpersonal and people skills.
Marketing Events
Taverna Agora
02.2022 - 03.2023
- Coordinated schedules and timelines for events.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
Bookkeeper
Peak Wildlife Solutions
Apex
10.2018 - 02.2021
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees, and maintained detailed records of procedures.
- Tracked expenses and income for businesses, while organizing and maintaining bank statements for checking accounts.
Young Life Leader
Volunteer
01.2016 - 06.2020
- Built and maintained relationships with high school students, and adults in the community.
- Assisted in the planning of fundraising events to cover program costs.
- Developed and implemented group activities fostering teamwork and leadership skills.
- Created inclusive environments encouraging participation from diverse backgrounds.
- Worked successfully with a diverse group of volunteers to accomplish goals.
Education
Bachelor of Science - Business, Communciation
Liberty University &Wake Technical Community College
07.2023
Apex High School
Apex, North Carolina06.2015
Skills
- Detail-oriented
- Multitasking capacity
- Communication skills
- Guest satisfaction, guest retention
- Problem solving
- Time management
- Organization
- Event planning
- Leadership
- Interpersonal skills
- Teamwork
- Creative mixology
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
Timeline
Server
Crawford Hospitality: Crawford Brothers Steakhouse
12.2024 - Current
Server/Bartender
Crawford Hospitality: Jolie Restaraunt
11.2023 - 01.2025
Marketing Events
Taverna Agora
02.2022 - 03.2023
Bookkeeper
Peak Wildlife Solutions
10.2018 - 02.2021
Young Life Leader
Volunteer
01.2016 - 06.2020
Bachelor of Science - Business, Communciation
Liberty University &Wake Technical Community College
Apex High School