Cayden Manns
Matthews,NC
Summary
Dynamic Dog Daycare Manager at Wags and Whiskers Stay and Play, skilled in staff management and animal care. Enhanced client satisfaction through exceptional service and implemented effective supervision strategies, ensuring a safe environment for all pets. Committed to cleanliness and animal welfare, fostering a positive team atmosphere and maintaining high standards of care.
Offering strong sense of responsibility and genuine love for animals, ready to learn and grow in professional setting. Brings understanding of animal care principles and ability to quickly adapt to new routines and procedures. Ready to use and develop skills in animal welfare and supervision.
Overview
2
2
years of professional experience
Work History
Dog Daycare Manager
Wags and Whiskers Stay and Play
07.2023 - Current
- Assisted in resolving conflicts between dogs calmly and professionally using appropriate intervention techniques.
- Promoted a positive work environment with clear communication and teamwork.
- Collaborated with other supervisors to maintain a high standard of care across all aspects of the business.
- Improved staff performance through regular training sessions, evaluations, and feedback.
- Provided compassionate care for each dog while maintaining professional boundaries as a supervisor.
- Maintained a clean and organized facility for optimal pet health and wellbeing.
- Ensured timely completion of tasks by delegating responsibilities effectively among team members.
- Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
- Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
- Enforced facility rules consistently for the safety of all dogs, staff, and visitors onsite.
- Developed strong relationships with clients, fostering trust in the care provided for their pets.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
- Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Enhanced dog safety by implementing effective supervision strategies and monitoring playgroups closely.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Kennel Attendant
The Dog Knowledge
11.2022 - 07.2023
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
- Kept animals clean and free of contaminants to promote optimal health.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Education
High School Diploma -
Sun Valley High School
Indian Trail, NC06-2019
Skills
- Patience and empathy
- Staff management
- Animal nutrition
- Adaptable and flexible
- Cleanliness and sanitation
- Teamwork and collaboration
- Honest and dependable
- Attention to detail
- Dependable and responsible
- Animal care
- Reliability
- Human and animal safety
- Record keeping
- Animal observations
- Adaptability
Timeline
Dog Daycare Manager
Wags and Whiskers Stay and Play
07.2023 - Current
Kennel Attendant
The Dog Knowledge
11.2022 - 07.2023
High School Diploma -
Sun Valley High School
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