Cathy Simpson

In-Home Services Social Worker. I work with families on identifying needs then help the family connect with the appropriate services. My job is to prevent out of home placement.

• Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
• Developed workable solutions for recurring problems for individuals and families.
• Conducted assessments of client needs, strengths, and resources to develop treatment plans.
• Maintained accurate records of client progress and interactions according to agency standards.
• Assessed safety risks for children living at home or in foster care settings.
• Educated clients about the impact of trauma on mental health and well-being.

• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Worked with cross-functional teams to achieve goals.