Cathy Henderson
Charlotte
Summary
Experienced Housekeeper Supervisor with background in managing cleaning teams for residential and commercial properties. Strengths include training staff on efficient cleaning techniques, ensuring high standards of cleanliness, and coordinating tasks according to priority and personnel abilities. Proven ability to manage supplies inventory, establish rapport with clients, and maintain a safe working environment. Previous roles have resulted in improved team efficiency, consistently impeccable facilities, and high customer satisfaction rates.
Overview
1
1
year of professional experience
1992
1992
years of post-secondary education
Work History
Housekeeper Supervisor/Assistant Housekeeping Manager
Travis Bell
Fort Mill
05.2024 - Current
- Clean rooms
- Expect guests rooms
- Make housing boards
- Supervised daily cleaning operations to ensure high standards of cleanliness.
- Trained new staff on cleaning procedures and safety protocols.
- Conducted inspections to verify adherence to cleanliness standards.
- Managed inventory of cleaning supplies and requested restocks as needed.
- Addressed guest concerns regarding cleanliness and resolved issues promptly.
- Assisted with special projects as needed such as deep cleaning tasks or organizing events and functions within the hotel premises.
Education
West Meck
Charlotte, NCSkills
- Cleaning procedures
- Customer service
- Safety compliance
- Team leadership
- Attention to detail
- Health and safety
- I clean rooms very well
- Housekeeping
Timeline
Housekeeper Supervisor/Assistant Housekeeping Manager
Travis Bell
05.2024 - Current
West Meck
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