Summary
Overview
Work History
Education
Timeline
Generic

Cathleen Gore

Wilmington

Summary

Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.

Overview

29
29
years of professional experience

Work History

Patient Access Representative

Novant Nunnelee Pediatrics
10.1996 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.


Certified Nursing Assistant

NHRMC
10.1996 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

General Studies

New Hanover High School
Wilmington, NC
06-1981

Associate of Science - Nursing Assistant

Cape Fear Community College
Wilmington, NC
06-1981

Timeline

Patient Access Representative

Novant Nunnelee Pediatrics
10.1996 - Current

Certified Nursing Assistant

NHRMC
10.1996 - Current

General Studies

New Hanover High School

Associate of Science - Nursing Assistant

Cape Fear Community College

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Cathleen Gore