Driven individual with experience in Human Resources, Customer Service, and the Insurance industry. Desire to apply my knowledge to assist your company in all related needs and business goals.
Overview
20
20
years of professional experience
Work History
Account Specialist
Aon Risk Services, Inc.
07.2023 - Current
Assists Account Executive and brokerage teams to deliver exceptional client service
Manages client accounting, policy delivery, client certificate output, invoice remittance, contract review, and handles daily open items for entire book of business
Actively supports and monitors Renewal Process
Works with clients across various industries including retail, manufacturing, technology, complex property, and real estate. This also includes Aon's international network of global and reverse flow accounts
HR Generalist
Ferguson Enterprises, INC.
06.2022 - 02.2023
Recruitment of Warehouse Personnel, CDL Drivers, Inside Sales Associates, & Corporate staff in 8 locations
Conducted all onboarding procedures of new hires
Assisted HR, Operations, & Warehouse Managers with projects as required
HR Coordinator
Aaron And Company, INC.
08.2021 - 06.2022
Recruitment of Warehouse Personnel, CDL Drivers, Inside Sales Associates, & Corporate staff in 8 locations
Orientation of all new hires which included processing proper Identification & paperwork, conducting background checks, drug/alcohol screenings, providing benefit & insurance information, scheduling training and onboarding procedures
Assisted HR Manager in other projects as required
Helped with acquisition into Ferguson Enterprises, INC
Human Resources Manager
Saker Shoprites, INC.
09.2015 - 08.2021
Recruitment, orientation, & training of new associates in several locations of 200 employees or more.
Lead payroll procedures including compensation, time & attendance
Involved in all disciplinary corrective action, work performance reviews, and termination procedures.
Conducted monthly Safety meetings to educate employees on workplace safety and violence guidelines
Completed all Workman's Compensation & customer incidents in store.
Collaborated with Management on enhancing employee satisfaction
Bookkeeper/Customer Service Representative
Saker Shoprites, INC.
11.2004 - 09.2015
Daily reporting of store sales and cash operations
Managed check cashing & return policies, trained cashiers, and satisfied customers' concerns and questions.
Education
Bachelor of Arts - Graphic Design And Multimedia Arts
Centenary University
Hackettstown, NJ
05.2013
Skills
Recruitment, Training, and Development
Employee & Client Relations
Organizational Effectiveness
Conflict Management & Resolution
Proficient in Microsoft Office, Excel, & Workday HRIS Applications
Payroll and Benefits Administration
Team Leadership skills
Holds Property & Casualty Producer License for State of NJ
Timeline
Account Specialist
Aon Risk Services, Inc.
07.2023 - Current
HR Generalist
Ferguson Enterprises, INC.
06.2022 - 02.2023
HR Coordinator
Aaron And Company, INC.
08.2021 - 06.2022
Human Resources Manager
Saker Shoprites, INC.
09.2015 - 08.2021
Bookkeeper/Customer Service Representative
Saker Shoprites, INC.
11.2004 - 09.2015
Bachelor of Arts - Graphic Design And Multimedia Arts
Centenary University
Similar Profiles
Itza N. GonzalezItza N. Gonzalez
Account Specialist II at Aon Risk ServicesAccount Specialist II at Aon Risk Services