Catherine Rachel Ray
Leicester
Summary
Results-driven sales leader with expertise in driving sales and visual merchandising. Proven ability to train and motivate teams for optimal performance and customer service excellence.
Overview
23
23
years of professional experience
Work History
Lead Supervisor 1
Coach Outlet
Asheville
11.2024 - Current
- Monitored staff performance and provided constructive feedback regularly.
- Trained new staff on customer service and sales techniques.
- Supervised daily operations to maintain optimal store performance.
- Drives sales through clienteling, and floor leadership.
Assistant Store Manager
Chico's
Asheville
04.2015 - 10.2024
- Assists in the recruiting, hiring, training of store associates.
- Interprets Key Performance Indicator Reports and coaches to performance.
- Oversees store inventory with proven results.
- Assists in Visual Merchandising to maintain store standards.
- Performs register transactions.
Store Manager
White House Black Market
Asheville
05.2008 - 04.2015
- Directed and supervised up to 15 Associates.
- Coached to performance to maintain sales results.
- Conducted all performance evaluations.
- Recruited and hired top talent.
- Ensured compliance with all policies.
- Prepared and oversaw physical inventories.
- Visual merchandising to maintain store standards.
- Provided Amazing Personal Service to maintain customer retention.
Co-manager
The Children's Place
Asheville
06.2002 - 05.2008
- Supported the Store Sales Manager.
- Participated in the hiring process such as recruiting, interviewing, and training.
- Coached to performance.
- Motivated associates to promote brand loyalty by providing great customer service.
- Executed floorsets to brand standards.
- Executed physical inventories and adhered to all Loss Prevention policies.
Education
General diploma -
Evans High School
Orlando, FL06.1993
Skills
- Visual merchandising
- Motivational leadership
- Customer service training
- Client relationship management
Timeline
Lead Supervisor 1
Coach Outlet
11.2024 - Current
Assistant Store Manager
Chico's
04.2015 - 10.2024
Store Manager
White House Black Market
05.2008 - 04.2015
Co-manager
The Children's Place
06.2002 - 05.2008
General diploma -
Evans High School
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