Catherine Borrero
Cary,NC
Summary
Experienced and compassionate animal care professional with extensive hands-on expertise in kennel operations, veterinary support, boarding management, and companion animal care. Skilled in animal handling, medication administration, low-stress restraint techniques, client communication, and fast-paced facility operations. Strong background in team leadership, scheduling, and maintaining safe and sanitary environments. Seeking an animal care or veterinary assistant position in the Philadelphia, PA area.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kennel Team Lead
Preston Animal Hospital
Morrisville, NC
02.2020 - Current
- Supervise daily operations of kennel, daycare, and boarding services
- Monitor feeding, grooming, exercise, and medication administration for dogs and cats
- Use safe handling and restraint techniques for anxious or difficult animals
- Train and schedule staff while coordinating daily workflow and shifts
- Communicate with clients regarding pet care, updates, and scheduling
- Maintain cleanliness, safety, and sanitation standards across the facility
- Assist veterinary staff with animal handling and basic care support
- Manage appointment scheduling, phone communication, and client service needs
Pet Care Provider
Self-employeed
North Carolina
01.2020 - Current
- Provide in-home pet sitting, dog walking, and overnight care services
- Administer medications and support pets with medical or behavioral needs
- Build long-term client relationships through reliable and compassionate care
Team Lead and Front Desk Associate
Camp Bow Wow
Durham, NC
08.2017 - 09.2019
- Supervised group dog daycare and boarding operations
- Administered medications and monitored animal health and behavior
- Conducted intake evaluations and managed playgroup safety
- Trained new staff and assisted with facility inspections
- Provided customer service, scheduling, and client communication
- Performed grooming services, including bathing, nail trims, and hygiene care
- Managed facility cleaning, opening/closing duties, and cash handling
Critter Caretaker
Pet Supplies Plus
Durham, NC
01.2019 - 06.2019
- Provided care for reptiles, fish, and small mammals
- Assisted with dog bathing services and customer support
- Maintained inventory, stocking, and store cleanliness
- Supported sales floor operations and customer service needs
Education
Fine Arts
The Academy of Art University
San Francisco, CAHigh School Diploma -
East Wake High School of Arts And Global Studies
Wendell, NC05-2012
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Scheduling & coordination
- Team leadership
- Animal handling & restraint
- Medication administration
- Cleaning & sanitation
- Animal behavior monitoring
Certification
- Animal Caretaker
- CPR training class 2018 and 2019
Timeline
Kennel Team Lead
Preston Animal Hospital
02.2020 - Current
Pet Care Provider
Self-employeed
01.2020 - Current
Critter Caretaker
Pet Supplies Plus
01.2019 - 06.2019
Team Lead and Front Desk Associate
Camp Bow Wow
08.2017 - 09.2019
Fine Arts
The Academy of Art University
High School Diploma -
East Wake High School of Arts And Global Studies