- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
Catherine Babcock
Wingate
Summary
Accomplished Logistics/Compliance Manager with a proven track record at Green Tech Solution INC, adept in compliance monitoring and enhancing customer satisfaction. Excelled in reducing risk through meticulous audits and fostering positive client relationships. Skilled in staff training, I significantly improved operational efficiency and compliance documentation accuracy.
Overview
11
11
years of professional experience
Work History
Logistics/Compliance Manager
Green Tech Solution INC
10.2022 - 01.2025
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Supported management with meeting preparation, coordinating logistics, and creating presentation materials.
- Coordinated logistics for product distribution, ensuring timely delivery to clients.
- Coordinated product deliveries with truck drivers and dispatchers, streamlining transportation logistics.
Store Manager District Trainer
Dolllar General
02.2021 - 10.2022
- Launched successful community engagement initiatives partnering with local organizations to raise funds or awareness for various causes through in-store events or promotions.
- Conducted regular performance evaluations of staff members, providing constructive feedback and coaching for continuous improvement.
- Mentored new store managers within the district, sharing best practices and providing guidance for a smooth transition into their leadership roles.
- Increased overall store performance by implementing effective sales strategies and exceptional customer service techniques.
- Ensured a safe working environment for all employees by adhering strictly to company safety guidelines while also promoting workplace safety awareness through regular trainings.
Store Manager
Roses, Variety Wholesalers
03.2020 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Store Manager
Dollar General
02.2014 - 03.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
GED -
South Piedmont Community College
Monroe NC05-2011
Skills
- Compliance monitoring
- Training development
- Internal audits
- Training and education
- Document reviews
- Internal auditing
- Audit support
- Staff training
- Compliance documentation
- Training coordination
- Customer service and communication skills
- Providing customer service
Interests
Timeline
Logistics/Compliance Manager
Green Tech Solution INC
10.2022 - 01.2025
Store Manager District Trainer
Dolllar General
02.2021 - 10.2022
Store Manager
Roses, Variety Wholesalers
03.2020 - 04.2021
Store Manager
Dollar General
02.2014 - 03.2020
GED -
South Piedmont Community College
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