Catalina Kowalinski
Mooresville
Summary
Dynamic and highly reliable bartender with a proven track record excelling in high-pressure environments. Excellent customer service and strong multitasking abilities, I effectively trained new staff and maintained a pristine bar area, ensuring a memorable experience for guests. A dedicated team player committed to operational excellence.
- HRCI Certificate – HR Ethics Series: Common Ethical Challenges (HRM-225)
- HRCI Certificate – HR Ethics Series: Issues in the Workplace (HRM-225)
- HRCI Certificate – Negotiations: Resolving Disputes (HRM-310)
- HRCI Certificate – Fostering an Inclusive Culture (HRM-320)
- HRCI Certificate – Leading and Managing Change (HRM-400)
Overview
7
7
years of professional experience
Work History
Bartender
Buffalo Wild Wings
Mooresville, NC
05.2023 - Current
- Executed preparation and service of diverse beverages in high-pressure settings.
- Oversaw cleanliness and organization of bar area.
- Delivered exceptional customer service by actively engaging with guests.
- Facilitated training sessions for new staff on drink preparation.
Server
Kickback Jacks
Mooresville, NC
06.2019 - 05.2023
- Delivered exceptional customer service, ensuring satisfaction during high-volume shifts.
- Collaborated with kitchen staff for order delivery.
- Trained new employees on menu items, service standards, and operational procedures.
- Managed cash register operations, accurately processing transactions.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH01.2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Buffalo Wild Wings
05.2023 - Current
Server
Kickback Jacks
06.2019 - 05.2023
Bachelor of Science - Human Resources Management
Southern New Hampshire University