Cassidy Smith
Asheville
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work History
Server
McConnell Golf LLC
Asheville
10.2025 - Current
- Greeted each member through the doors by name.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Displayed enthusiasm and knowledge about restaurant's menu and upcoming events.
- Provided excellent customer service to ensure satisfaction.
- Cleaned after each event and set all banquet rooms accordingly based on the banquet event orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, running reports, polishing and rolling silverware, etc.
Taproom Bartender
Carolina Brewing Company
Holly Springs
06.2018 - 06.2024
- Poured a diverse selection of handmade craft beer and provided drink suggestions to customers based on their preferences.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Maintained cleanliness and organization of bar area and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received and generated sales reports for management.
Sales Associate
TJX Companies
Apex
09.2014 - 12.2016
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Assisted customers with product selection and provided exceptional service.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained merchandise displays to ensure a visually appealing shopping environment.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Holly Springs High School
Holly Springs, North CarolinaSkills
- Communication skills
- Friendly demeanor
- Positive and professional
- Problem solving
- Attention to detail
- Memory retention
- Multitasking and organization
- Time management
- Team collaboration
- Professional appearance
- Event setup
- Point of sale operation
- Cash handling
- Food safety
- Table setting arrangements
References
References available upon request.
Timeline
Server
McConnell Golf LLC
10.2025 - Current
Taproom Bartender
Carolina Brewing Company
06.2018 - 06.2024
Sales Associate
TJX Companies
09.2014 - 12.2016
Holly Springs High School