Cassidy Gros
Raleigh
Summary
Results-driven Equine professional with entrepreneurial and management experience. Cultivates strong relationships with co-workers, staff, and clients while overseeing administrative and sales teams. Demonstrates effective leadership and teamwork, leveraging business acumen to achieve organizational objectives.
Overview
4
4
years of professional experience
Work History
Owner
The Equine Girl
Raleigh
10.2023 - Current
- Managed daily operations and logistics to ensure seamless business functionality.
- Developed customer relationships to enhance service and satisfaction.
- Resolved customer inquiries and complaints professionally and promptly.
- Oversaw budgeting and financial management.
- Developed strategic plans that enhanced profitability and streamlined operations.
- Created marketing campaigns to attract new customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Cultivated strategic partnerships with external organizations to create mutual benefits.
Barn Manager
Sunset View stables
Selma
08.2022 - 04.2023
- Oversaw daily barn operations and ensured animal care standards.
- Managed feeding schedules and health checks for all horses.
- Led training sessions for staff and volunteers in barn duties, enhancing team skills and operational efficiency.
- Maintained cleanliness and organization of barn facilities and equipment.
- Evaluated animals for signs of injury or illness during routine health checks.
- Resolved customer issues with knowledgeable and friendly service, fostering high customer satisfaction.
- Coordinated activities with farriers, veterinarians, trainers, and other professionals, ensuring comprehensive care for horses at the facility.
Barn Manager
saddle tree stables
Fuquay-Varina
09.2021 - 07.2022
- Oversaw daily barn operations and ensured animal care standards.
- Managed feeding schedules and health checks for all horses.
- Ensured that all barn personnel followed safety protocols when working with horses.
- Implemented safety protocols to ensure a secure environment for animals and staff.
- Coordinated training sessions for staff and volunteers to enhance barn operations and care standards.
- Trained new staff on proper handling techniques and safety procedures to ensure high standards in equine care.
- Scheduled veterinary appointments and treatments.
- Maintained cleanliness and organization of barn facilities and equipment.
- Built strong relationships with clients through clear communication and attentive service.
- Provided guidance to inexperienced riders on proper riding techniques or how best to handle a difficult horse.
Education
High School Diploma -
Garner High School
Garner, NC12.2015
Skills
- Equine management
- Animal care
- Horse handling
- Riding proficiency
- Groundwork skills
- Colic prevention
- Stall cleaning
- Horse exercise
- Trailer loading
- Blanketing horses
- Haltering techniques
- Customer relationship management
- Client service
- Partnership development
- Team leadership
- Time management
- Problem solving
- User experience enhancement
- Facility maintenance
Timeline
Owner
The Equine Girl
10.2023 - Current
Barn Manager
Sunset View stables
08.2022 - 04.2023
Barn Manager
saddle tree stables
09.2021 - 07.2022
High School Diploma -
Garner High School