- I've loved to read for as long as I can remember Every word pulls me in deeper to a strange new world full of mystery, danger, romance, magic, and destiny
- Writing is freeing There are no limits on what can and cannot be What you write is what you make it and I think that's beautiful The best writers type with their souls
- Singing/Music brings me a sense of peace Music can bring out the rawest parts of anyone and comes in many forms, all you have to do is listen
- Art can show you the truest parts of someone's soul But it doesn't have to be sad; it can be grotesque or indecipherable and that's the beauty of it No two souls are the same
Cassidy Doss
Gastonia
Summary
I am a dedicated, detail-oriented worker with a strong background in customer service. In the work place, I am known for my organizational and leadership skills, my ability to connect and communicate with others, as well as my adaptability and multi-tasking abilities.
Overview
2
2
years of professional experience
Work History
Cashier
Zaxby's Franchising
Charlotte, NC
01.2022 - 03.2022
- Processed customer transactions using POS systems.
- Assisted customers with the menu and answered any questions customers may have had.
- Maintained cleanliness and organization of the counter, drive-thru, and lobby area.
- Handled cash, credit, and debit transactions accurately and securely.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Organized promotion signs on the counter, maintaining a visually appealing presentation of merchandise.
Shift Leader
Dairy Queen Grill & Chill
Rock Hill, SC
01.2020 - 01.2021
- Supervised employees to ensure timely service and customer satisfaction.
- Implemented efficient workflows that improved order accuracy and speed of service.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Conducted regular quality checks to maintain food safety and hygiene standards.
- Completed cash and credit card transactions accurately using POS software.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
York Preparatory Academy
Rock Hill, SC05-2022
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Conflict resolution
- POS system operations
- Staff mentoring
Interests
Timeline
Cashier
Zaxby's Franchising
01.2022 - 03.2022
Shift Leader
Dairy Queen Grill & Chill
01.2020 - 01.2021
High School Diploma -
York Preparatory Academy