Cassandra Tatum
Bladenboro
Summary
Assistesd with proven expertise at West Bladen Assisted Living, excelling in office organization and customer service. Streamlined administrative processes and enhanced document management, significantly improving operational efficiency. Proficient in Microsoft Excel, I effectively managed supply inventory and supported staff onboarding, fostering a collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
West Bladen Assisted Living
Bladenboro
07.2022 - 10.2025
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Organized office supplies and maintained inventory for operational efficiency.
- Supported new staff onboarding by providing training on office procedures.
- Maintained cleanliness and organization of the front desk area regularly.
- Communicated effectively with residents and families to address concerns clearly.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Education
High School Diploma -
West Bladen High School
Bladenboro06-2009
Skills
- Office organization
- Microsoft Excel
- Administrative support
- Document management
- Supply inventory
- Customer service
Certification
- CPR
- Activity Director
- Med-Tech
Timeline
Office Assistant
West Bladen Assisted Living
07.2022 - 10.2025
High School Diploma -
West Bladen High School