Casey Rowland
Elizabeth City
Summary
Notary public of NC
NMLS safe registered
Recognized at corporate level for developing a marketing campaign although they were in the process of a larger plan they decided to incorporate my idea into future training
Overview
2026
2026
years of professional experience
Work History
Personal Banker
Wells Fargo
Elizabeth City, NC
2019 - Current
- Developed personalized banking solutions to meet diverse client needs.
- Managed daily cash transactions and reconciled discrepancies efficiently.
- Cultivated strong relationships with clients through effective communication and service.
- Analyzed financial products to recommend suitable options for customers.
detention officer
Albemarle district jail
08.2015 - Current
cashier
duck thru #34
02.2014 - 08.2015
Education
GED and some college - undefined
college of the albemarle
Skills
- Relationship building
- Customer service
- Customer satisfaction
- Client relationship management
- Cash handling
- Fraud prevention
- Attention to detail
- Sales expertise
- Relationship building and management
- Interpersonal skills
- Banking policies and procedures
- Banking
- Issues resolution
- Account maintenance
- Regulatory compliance
- Loans
- Financial services
- Account management
- Relationship management
- Loan processing
- Transaction processing
- Teller support
- Professional appearance
- Rapport building
- Financial planning
- Cross-selling and upselling
- Sales strategy
- Loan application expertise
- MS Excel
- Business development
- Sales growth
I have over 20 years experience in customer service I specialize in relationship building, putting customers and their concerns first I know how to de-escalate complaints Efficient, punctual, and confident in my skills I have computer skills: miscrosoft word, outlook, fast typing Pay attention to detail and organized
- Safe deposit box oversight
- Verbal and written communication
- Financial product sales
- Cash vault audit
- Credit assessment
- Banking regulations
- Financial product expertise
- Interpersonal communication
- Task prioritization
- Microsoft office
- Teamwork
- Problem-solving
- Leadership skills
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Customer service-focused
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Client relationship building
- Loan servicing
- Customer relations
- Active listening and learning
- Oral and written comprehension
- Self motivation
- Income evaluation
- Credit history review
- Computer literacy
- Goal setting
- Risk assessment
Timeline
detention officer
Albemarle district jail
08.2015 - Current
cashier
duck thru #34
02.2014 - 08.2015
GED and some college - undefined
college of the albemarle
Personal Banker
Wells Fargo
2019 - Current