Casey Fisher
Rocky Mount
Summary
Reliable and dedicated team player with hardworking and resourceful approach. Seasoned leader dedicated to streamlining operations and maximizing team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Supervisor
Ross Dress For Less
09.2023 - Current
- Educated staff on strategies for handling difficult customers and challenging situations.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Mentored new sales associates to contribute to store's positive culture.
- Submitted reports to senior management to aid in business decision-making and planning.
Year Round BEST Intern
The Federal Reserve Board
06.2022 - 05.2023
- Designed and presented virtual social engagement activities.
- Performed data and record keeping.
- Created engaging content using various media platforms.
- Sorted and organized files, spreadsheets and reports.
- Collaborated in professional team to solve workflow issues.
- Analyzed problems, identified solutions and made decisions.
Assistant General Manager
Bojangles' Restaurants
09.2021 - 01.2022
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
Marketing Intern
The Center For Sustainable Enterprise
05.2021 - 08.2021
- Collaborated with team members to help expand marketing channels.
- Worked with vendors to complete projects according to schedule and specifications.
- Created professional business correspondence, spreadsheets and presentations.
- Handled social media accounts for company, increasing overall following from 126 to 841.
- Educate our target audience on the other forms of sustainable energy and blended fiance goals.
Lead Customer Care Associate
Wawa
08.2018 - 01.2021
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Utilized exceptional communication to connect with customers, assess needs and present solutions.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Analyzed paperwork to verify completeness and eligibility for requested products and services.
Team Leader
Green Zone Environmental Program
06.2019 - 09.2019
- Sharing valuable life experiences with youth aged 14 to 24.
- Promoting positive self-esteem and improving social skills.
- Providing guidance and coping mechanisms for youth dealing with difficult issues.
- Overseeing daily activities and contributing feedback on performance
- Trained, mentored and directed team of adults looking to support a community of young adults.
Teacher
AppleTree Early Learning Public Charter School
08.2018 - 03.2019
- Provided enriching activities that support language and literacy development for all students
- Supported student learning objectives through personalized and small group assistance to support classroom instruction.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
Human Resources Intern
Potomac Electric Power Company
07.2017 - 08.2017
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
- Worked with HR team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
Education
Bachelor of Arts - Mass Communications
Winston Salem State University
Winston Salem05.2023
Skills
- Microsoft Suite
- Public Speaking
- Quality Control
- Project Support
- Excellent communication
- Staff Development
Certification
- Youth Development
- CPR
Timeline
Area Supervisor
Ross Dress For Less
09.2023 - Current
Year Round BEST Intern
The Federal Reserve Board
06.2022 - 05.2023
Assistant General Manager
Bojangles' Restaurants
09.2021 - 01.2022
Marketing Intern
The Center For Sustainable Enterprise
05.2021 - 08.2021
Team Leader
Green Zone Environmental Program
06.2019 - 09.2019
Lead Customer Care Associate
Wawa
08.2018 - 01.2021
Teacher
AppleTree Early Learning Public Charter School
08.2018 - 03.2019
Human Resources Intern
Potomac Electric Power Company
07.2017 - 08.2017
Bachelor of Arts - Mass Communications
Winston Salem State University
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