Carter Bridges
Boone
Summary
Dynamic IT Specialist with a proven track record, excelling in network security and team-based software development. Expert in comprehensive hardware installation and fluent in multiple programming languages. Achieved significant system improvements through effective project management and technical guidance, enhancing cybersecurity measures and system performance.
Overview
1
1
Certification
Work History
IT Support Consultant
Tar Heel Insurance
Statesville
- Assembled custom hardware systems.
- Maintained computer networks, peripherals and other related equipment.
- Monitored system performance and implemented preventive maintenance procedures.
- Identified system malfunctions or performance issues in a timely manner.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Enhanced cybersecurity measures.
- Executed regular maintenance on implemented hardware and software systems.
Information Technology Specialist
Staples
Statesville
- Maintained up-to-date case documentation for future reference.
- Installed security software to protect networks.
- Provided training and guidance to staff members on how to use various technologies effectively.
- Managed multiple projects simultaneously while meeting deadlines.
- Performed routine maintenance and software updates on support tools and customer systems.
- Conducted remote diagnostics to identify and solve technical problems.
- Maintained records, logs, and lifecycle documentation of work requests.
- Served as first point of contact for incoming technical service calls and emails.
Education
Bachelor of Science - Computer Science
Appalachian State University
Boone, NCAssociate of Science - Information Technology
Surry Community College
Dobson, NCSkills
- Data Backup Solutions
- Comprehensive Hardware Installation
- System configuration
- Network monitoring
- Fluent in Java, Python C, C, C#
- MySQL Database Management
- Angular Development
- Team-Based Software Development
Affiliations
- Dedicated automotive and motorcycle enthusiast, with a passion for restoration and hands-on mechanical work.
- Outdoors enthusiast, passionate about mountain biking and kayaking.
- Gaming PC enthusiast, skilled in assembling and overclocking high-performance gaming rigs. Enjoys benchmarking more than gaming itself.
Certification
- Cisco Certified Technician Routing and Switching
- Cisco Certified Network Associate
- CompTIA IT Fundamentals
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
Accomplishments
- Phi Theta Kappa Honors society
- Associate Degree in Information Technology, Surry Community College
Graduated with Honors
May 2022
Timeline
IT Support Consultant
Tar Heel Insurance
Information Technology Specialist
Staples
Bachelor of Science - Computer Science
Appalachian State University
Associate of Science - Information Technology
Surry Community College
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