Carson Grace Perkins
Chapel Hill,
Summary
Driven and analytical with a passion for building client rapport and fostering meaningful connections with the local community. Well-versed in psychology research methodologies and psychopathology, possesses foundational knowledge in statistical analysis, quantitative psychology, and clinical laboratory technique. Prior work experience in scheduling, administrative tasks, client communication, data entry, and CRM lead management.
Overview
3
3
years of professional experience
Work History
Studio Coordinator
School of Rock Chapel Hill
05.2024 - Current
- Coordinate daily school operations, including scheduling, staff management and customer service.
- Handle incoming inquiries from prospective and current clients, leading to increased student retention and conversion rates.
- Maintain accurate records of student demographics, billing information, client conversions, and other relevant client data.
- Provide exceptional customer service to clients and students, fostering long-term relationships within the local community.
- Transitioned from the Denver franchise to the Chapel Hill location in August 2024.
Team Member
Target
12.2022 - 05.2023
- Assisted customers promptly with questions, returns, and other needs while maintaining a professional demeanor.
- Offered personalized recommendations based on customers' needs, resulting in increased customer satisfaction and sales revenue growth.
- Contributed to a positive work culture, supporting fellow team members on backlog and stocking tasks as needed.
Kennel Technician
Rocky Mountain Feline Rescue
05.2022 - 11.2022
- Maintained the shelter isolation clinic for high-risk felines, preventing the spread of communicable diseases and administering daily food and medication needs.
- Enhanced early socialization skills with kittens through daily interaction and playtime activities.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
Education
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2027
Study Abroad
University of Limerick
Limerick, IESkills
- Client scheduling
- Data entry, audit, and tracking
- Project management and teamwork
- Computer skills
- Client rapport and customer service
- Administrative organization
Timeline
Studio Coordinator
School of Rock Chapel Hill
05.2024 - Current
Team Member
Target
12.2022 - 05.2023
Kennel Technician
Rocky Mountain Feline Rescue
05.2022 - 11.2022
Bachelor of Arts - Psychology
University of North Carolina At Chapel Hill
Study Abroad
University of Limerick
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