Accomplished Field Install Supervisor/Service Technician with a proven track record at Heat Transfer Solutions, adept in electrical troubleshooting and fostering teamwork. Increased efficiency through innovative installation strategies and strong leadership, ensuring projects meet high standards with company and inspectors. Skilled in both commercial and residential settings, demonstrating adaptability and a commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Install Supervisor/Service Technician
Heat Transfer Solutions
01.2024 - 02.2025
Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
Collaborated with sales teams to identify client needs and recommend appropriate installation solutions.
Managed inventory levels, ordering supplies as needed to maintain proper stock levels for ongoing projects.
Established strong relationships with clients by maintaining open lines of communication before, during, and after the installation process was complete.
Improved overall project efficiency by developing standardized procedures for common installation tasks.
Used hand tools, power drills, multi-meters and watt meters.
Coordinated with vendors on equipment specifications, ensuring compatibility with existing systems and meeting clients'' unique needs.
Resolved complex technical issues through thorough troubleshooting and effective problem-solving techniques.
Conducted site assessments to determine ideal equipment placement, maximizing system efficiency and aesthetics.
Completed preventive maintenance on machines to enhance production and maintain quality.
Lead Installation Technician
American Facility Solutions
05.2021 - 12.2023
Increased overall efficiency through effective communication with clients and team members.
Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
Conducted regular training sessions for technicians to ensure up-to-date knowledge on industry best practices.
Assisted in the hiring process of skilled technicians, resulting in an overall stronger workforce capable of handling larger projects more efficiently.
Managed inventory effectively, reducing costs associated with excess or outdated equipment.
Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
Performed regular maintenance checks on all tools and equipment used during installations, minimizing downtime due to broken or faulty equipment.
Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process.
Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Installed and configured new equipment and systems according to company standards.
Evaluated equipment to determine if it needed to be repaired or replaced.
Followed all company guidelines regarding safety procedures when out in field.
Worked with diverse types of weather and ground conditions.
Education
High School Diploma -
Beargrass Charter School
Beargrass, NC
06-2013
Skills
Installation and repair
Electrical troubleshooting
Installation techniques
Work with minimal supervision
Very experienced in Commercial & Residential settings
Can Weld anything and Braze
Valid Driver's license
Very versatile
Teamwork
Punctual and reliable
Field service
Flexible and adaptable
Problem-solving
Equipment troubleshooting
Leadership skills
Dependable and consistent
Certification
Universal EPA Certification
Interests
Cooking
Camping
Horseback Riding
I like working with my hands and fixing things
Woodworking
Playing Sports
Kayaking
Outdoor Recreation
Timeline
Field Install Supervisor/Service Technician
Heat Transfer Solutions
01.2024 - 02.2025
Lead Installation Technician
American Facility Solutions
05.2021 - 12.2023
Universal EPA Certification
High School Diploma -
Beargrass Charter School
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