Carson Mihalko
Winston-Salem
Summary
I am an enthusiastic and motivated individual, with a versatile background in customer service and team collaboration. I strive to provide an above and beyond experience to customers as well as a positive work environment. I work very well with others by having strong communication skills, a friendly attitude, and strong problem solving abilities. I would love to become a waitress and increase my work experience and capabilities while providing more to the restaurant.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Bernardin’s Restaurant
Winston-Salem
05.2024 - Current
- Greeted and welcomed guests with a friendly demeanor.
- Managed reservations and coordinated seating arrangements efficiently.
- Assisted guests with menu inquiries and special requests promptly.
- Collaborated with waitstaff to ensure smooth dining experiences.
- Monitored dining room flow to optimize guest seating and service.
- Maintained cleanliness and organization of the host stand area.
- Handled guest complaints professionally and empathetically as needed.
- Trained new host staff on procedures and customer service standards.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Babysitter
Multiple Families
Winston-Salem
01.2022 - Current
- Supervised children during playtime and educational activities.
- Prepared healthy meals and snacks for children.
- Communicated effectively with parents about children's needs and progress.
- Maintained a safe and clean environment for children to explore.
- Developed trusting relationships with families through consistent care and support.
- Maintained a positive attitude while being patient and understanding with the children.
Intern
Wake Forest University
Winston-Salem
05.2025 - 05.2026
- Provided ongoing support during group exercise sessions to enhance participant engagement
- Measured medical progress of weight and heart rate
- Ensured a safe and welcoming environment to the participants
- Documented all activities accurately to ensure comprehensive records throughout the internship.
Education
High School Diploma -
Reagan High School
Pfafftown, NC05-2026
Skills
- Dining customer service
- Greeting guests
- Server support
- Customer service
- Conflict resolution
- Team collaboration
- Coordinating tasks
- Time management
- Organizational skills
- Active listening
- Problem-solving
- Critical thinking
- Data entry
- Active learning
- Friendly demeanor
Timeline
Intern
Wake Forest University
05.2025 - 05.2026
Restaurant Hostess
Bernardin’s Restaurant
05.2024 - Current
Babysitter
Multiple Families
01.2022 - Current
High School Diploma -
Reagan High School