Carson Black

• Selected as one of a limited group of student representatives to conduct outbound calls to season ticket holders
• Engaged directly with customers to promote ticket renewals, strengthen relationships, and increase retention
• Communicated value propositions clearly while addressing questions and objections in real time
• Maintained accurate records of outreach efforts and customer feedback

Key takeaway for employers: sales exposure, phone confidence, relationship selling

• Represented partnered brands through promotional campaigns and audience engagement initiatives
• Created authentic brand-aligned content to increase awareness and consumer trust
• Acted as a direct link between brand messaging and target audiences
• Maintained professionalism and brand integrity across all platforms

Key takeaway for employers: marketing, brand trust, communication, professionalism