Carrie Shefmire
Charlotte,NC
Summary
Accomplished Case Manager/Personal Injury Paralegal at Shane Smith Law, adept in problem-solving and client advocacy, significantly improved client satisfaction. Leveraged critical thinking and interdisciplinary collaboration to streamline processes and enhance care coordination. Achieved notable positive outcomes in complex legal and medical settings, demonstrating exceptional organization and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager/Personal Injury Paralegal
Shane Smith Law
02.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
Combat Medic Specialist
US Army
09.2021 - Current
- Streamlined casualty evacuation processes, ensuring faster transportation of patients to higher echelons of care.
- Collaborated with interdisciplinary teams to deliver comprehensive medical support during field operations and exercises.
- Implemented preventive measures to reduce instances of illness or injury among service members stationed in austere environments.
- Evaluated patient needs effectively under high-pressure situations, prioritizing critical interventions based on severity level.
- Conducted thorough assessments of battlefield conditions, enabling informed decisions regarding the allocation of medical resources and personnel.
- Improved overall unit readiness by conducting regular training on life-saving techniques and first aid protocols.
- Managed inventory and supply chain logistics, ensuring availability of necessary medical supplies during deployments.
Medical Records Coordinator
Horizon Eye Care
12.2022 - 08.2023
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
- Coordinated with external agencies for accurate billing and insurance claims processing based on updated medical records.
Education
No Degree - Biology And Chemistry
Winthrop University
Rock Hill, SC05-2028
Skills
- Problem-solving
- Case management
- Time management
- Organization and multitasking
- Interdisciplinary collaboration
- Conflict resolution
- Client advocacy
- Care coordination
- Critical thinking
Certification
- OSHA Certified
- CPR/AED Certification
- NC Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
Timeline
Case Manager/Personal Injury Paralegal
Shane Smith Law
02.2024 - Current
Medical Records Coordinator
Horizon Eye Care
12.2022 - 08.2023
Combat Medic Specialist
US Army
09.2021 - Current
- OSHA Certified
- CPR/AED Certification
- NC Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
No Degree - Biology And Chemistry
Winthrop University
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