Carrie Campeau
Greensboro
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Prepress & Graphic Design
Systel Printing Services
Greensboro, NC
08.2023 - Current
- Prepress & File Preparation
• Review, troubleshoot, and prepare customer files for print
• Ensure correct sizing, color modes, bleeds, and resolution
• Create proofs and make necessary adjustments prior to production
• Maintain consistent quality and color accuracy across jobs
Graphic Design
• Design and edit layouts for print and wide-format applications
• Collaborate with customers to interpret and refine design requests
• Prepare print-ready files using industry-standard software
Digital & Wide-Format Printing
• Operate and maintain digital printers and wide-format equipment
• Set up and run jobs including posters, banners and signage
• Monitor print quality and adjust settings as needed
Bindery & Finishing
• Perform bindery and finishing tasks such as cutting, folding, stitching, laminating, and mounting
• Ensure finished products meet quality and specification standards
• Package completed jobs for delivery or pickup
Estimating & Customer Support
• Prepare accurate job estimates based on materials, labor, and turnaround time
• Communicate with customers regarding job specifications, timelines, and pricing
• Assist with order intake and production scheduling
Graphics & Customer Support Specialist
Sir Speedy
High Point, NC
10.2022 - Current
- Greets customers in a courteous manner and gathers information for estimating.
- Manages and provides customers with estimates for print projects using Printer’s Plan software.
- Processes customer orders in a timely manner, while meeting production deadlines.
- Handles routine questions and requests by customers.
- Deals with customer complaints and concerns, facilitating satisfactory resolution as quickly as possible.
- Serves customers at the front counter, over the phone and thru email.
- Manages the nuts and bolts of file review and sending them to output devices.
- Answers telephone using the company’s procedures for incoming calls and then directs calls appropriately.
Prepress Technician
Banknote Corporation of America
Browns Summit, NC
06.2022 - 10.2023
- Preparing Federal Contract and Security printing jobs for printing by assigning correct color names and color rotation.
- Trapping colors to print standards for offset, flexographic and intaglio print processes.
- Setting screen angles and line screen based on technical and job-jacket information in Adobe Illustrator using Esko plugins. Also color correcting images if needed using Adobe Photoshop.
- Pre-Distort art for Intaglio print jobs.
- Create hard copy proofs using Epson inkjet printers, as well as pdf proofs, for customer approval.
- Proofread files prepared by Prepress Technicians.
- Step and Repeat one-up files using Automation Engine ensuring final stepped file matches job-jacket information.
- Work directly with clients and reprographic companies to ensure final files are correct.
- Support in identifying process deficiencies and focus on defect prevention.
Prepress & Graphic Designer
Buchanan Printing & Graphics
Greensboro, NC
06.2014 - 06.2022
- Provides design, layout and production art services to develop corporate identity packages, brochures, forms and marketing materials, while also providing quality Customer Service to our clients.
- Preps all artwork for Digital and Offset printing, also creating digital and hard copy proofs for customers.
- Makes plates for press and ensures colors are separated and set up for print properly.
- Prints all digital print jobs according to job ticket specifications.
- Manages all front office clerical needs, including answering phones and emails, entering jobs with Printsmith software and talking with customers to determine their project needs.
- Expertise in Adobe Creative Suite, Quark Xpress, Post Script-RIP and Font libraries
- Preflight electronic files and create print ready pdfs for digital equipment.
Education
Associate’s Degree - Advertising & Graphic Design
Guilford Technical Community College
01.2010
Skills
- Graphic Design
- Prepress
- Customer Service
- Adobe Creative Suite
- Digital and Offset Printing
- Typography
- Esko
- Branding
- Layout Design
- Photography
- Print Smith & Printer’s Plan
- Team Work
Websites
Timeline
Prepress & Graphic Design
Systel Printing Services
08.2023 - Current
Graphics & Customer Support Specialist
Sir Speedy
10.2022 - Current
Prepress Technician
Banknote Corporation of America
06.2022 - 10.2023
Prepress & Graphic Designer
Buchanan Printing & Graphics
06.2014 - 06.2022
Associate’s Degree - Advertising & Graphic Design
Guilford Technical Community College