Carolyn Henderson
HUNTERSVILLE
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Server
Hawthorne’s NY Pizza and Bar
Charlotte
08.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and balanced cash register at the end of shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Take-Out Server
Hawthorne’s NY Pizza and Bar
Charlotte
06.2024 - Current
- Assisted customers with menu selections and special dietary requests.
- Prepared take-out orders quickly and accurately for customer pickup.
- Maintained cleanliness and organization of the take-out area during service hours.
- Communicated effectively with kitchen staff to ensure timely order fulfillment.
- Handled cash transactions and processed payments using point-of-sale system.
- Stocked supplies and managed inventory levels for take-out items efficiently.
- Processed take-out orders accurately by entering them into the restaurant's point of sale system.
Restaurant Hostess
Hawthorne’s NY Pizza and Bad
Charlotte
12.2023 - Current
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed seating arrangements to optimize flow and guest experience.
- Coordinated with servers to ensure timely table readiness for diners.
- Assisted in training new host staff on procedures and customer service standards.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
Ardrey Kell High School
Charlotte, NCSkills
- Customer service
- Order accuracy
- Point of sale
- Inventory management
- Menu knowledge
- Food safety
- Time management
- Effective communication
Timeline
Server
Hawthorne’s NY Pizza and Bar
08.2025 - Current
Take-Out Server
Hawthorne’s NY Pizza and Bar
06.2024 - Current
Restaurant Hostess
Hawthorne’s NY Pizza and Bad
12.2023 - Current
Ardrey Kell High School