Caroline Saburn
Leland
Summary
Dedicated server shift leader with expertise in customer service and inventory management. Proven ability to lead teams in fast-paced environments while ensuring high standards of cleanliness and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server Shift Leader
Lil and John's Sweetreat Homemade Ice Cream
Oak Island
03.2024 - Current
- Supervised daily operations of ice cream shop during busy shifts.
- Managed inventory levels and restocked supplies as needed.
- Ensured cleanliness and organization of dining area and service stations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
- Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
Environmental Technician
Lanvale Animal Hospital
Leland
09.2024 - 05.2025
- Assisted veterinarians with procedures and patient care tasks.
- Engaged with team members to identify areas for improvement in workflows.
- Worked well in team environment as well as independently.
- Shadowed staff and learned advanced work.
- Conducted routine inspections of animal habitats and treatment areas.
Education
High School Diploma -
North Brunswick High School
Leland, NC05-2026
Some College (No Degree) - Nursing and Science
Brunswick Community College
Bolivia, NC05-2026
Skills
- Customer service
- Team collaboration
- Patient care
- Workflow improvement
- Time management
- Conflict resolution
- Inventory management
- Leadership development
Clubs
- HOSA-Member/President August 2024-Present
- Student Ambassador August 2023-May 2025
- National Technical Honors Society Member April 2025-Present
- National Honors Society Member August 2025-Present
- Key Club-Member August 2025-Present
Certifications
- Stop the Bleed Certified-March 2024
- Food Handling Certified-January 2024
- Basic Life Support (CPR) Certified-December 2023 (Renewed October 2025)
- First Aid Certified-February 2024
- Certified Nursing Assistant-December 2025
- OSHA Certified-February 2024
Volunteering
- Local Food Pantry December 2024-Present
- Donate blood every 6 months to American Red Cross December 2023-Present
- Healthcare Career Explores Program at NHRMC August 2024-Present
- Domestic Violence Shelter November 2025-present
- Novant New Hanover Regional Medical Center November 2025-present
- Bolivia Rehabilitation Centre November 2025-present
References
References available upon request.
Timeline
Environmental Technician
Lanvale Animal Hospital
09.2024 - 05.2025
Server Shift Leader
Lil and John's Sweetreat Homemade Ice Cream
03.2024 - Current
High School Diploma -
North Brunswick High School
Some College (No Degree) - Nursing and Science
Brunswick Community College