CAROLINE REID
Huntersville
Summary
Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Provider
Covenant Church
10.2024 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Worker
Duck Donuts
02.2023 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Shift Leader
Saladworks
10.2021 - 08.2023
- Trained new employees in job duties, safety procedures, and company policies
- Managed store closing and opening procedures to ensure safety and security
- Provided excellent customer service and developed strong relationships with customers
- Supervised food production and preparation, promoting consistency with established recipes and procedures
- Identified areas of improvement and recommended solutions for enhancing overall store operations
Shift Leader
Crumbl
04.2020 - 07.2020
- Managed store closing and opening procedures to ensure safety and security
- Assisted customers with inquiries, orders and complaints in a timely manner
- Held team members accountable during shift by effectively coaching to improve performance
- Monitored team performance to ensure quality standards were met
Education
Bachelor of Science (B.S.) - Nursing Candidate
East Carolina University
Greenville, NC05.2027
High School Diploma -
Hopewell Highschool
Huntersville, NC06.2023
Skills
- Client Service
- Daily Workflows
- Staff Training
- Quality Standards
- Team Leadership
- Patience and empathy
- Team motivation
- Positive reinforcement
Certification
- Servsafe Food Handler
- First Aid Certification - American Red Cross or American Heart Association.
Affiliations
- Alpha Omicron Pi 2023-2027, Director of Continuous Open Bidding 2024-2025
- East Carolina Nursing Association 2023-2025
Timeline
Childcare Provider
Covenant Church
10.2024 - Current
Worker
Duck Donuts
02.2023 - Current
Shift Leader
Saladworks
10.2021 - 08.2023
Shift Leader
Crumbl
04.2020 - 07.2020
High School Diploma -
Hopewell Highschool
Bachelor of Science (B.S.) - Nursing Candidate
East Carolina University
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