Caroline Lee
Chapel Hill
Summary
Strong communication skills and ability to thrive under pressure enhance team dynamics and customer experiences. Improved workflow through innovative organizational methods, resulting in increased service speed and quality. Background in customer service and food preparation supports effective task prioritization and customer engagement. Recognized for exceptional organizational skills and readiness to contribute to a dynamic team.
Overview
2
2
years of professional experience
Work History
Smoothie Barista
North Shore Juice
Surf City
06.2026 - 07.2026
- Prepared a variety of smoothies using fresh ingredients and recipes.
- Assisted customers with menu selections and answered product questions.
- Maintained cleanliness of the workspace and equipment throughout shifts.
Ice Cream Server
Four Cousins Ice Cream
Surf City
05.2026 - 07.2026
- Crafted ice cream cones, sundaes, and milkshakes following company standards to deliver high-quality customer experiences.
- Processed customer orders and handled payments accurately to ensure smooth transactions.
- Organized inventory and maintained cleanliness to prepare shop for next day, including cleaning workstations and restocking supplies.
Pool & Fitness Concierge
Forest Creek Golf Club
Pinehurst
06.2025 - 08.2025
- Handled member requests efficiently to enhance customer satisfaction.
- Answered guest questions regarding local area, facilities and amenities.
- Addressed customer concerns to ensure satisfaction from customers in an efficient manner while working towards satisfactory resolutions.
Camp Counselor
The O'Neal School
Southern Pines
06.2024 - 08.2024
- Organized and led recreational activities that fostered teamwork and enhanced camper enjoyment.
- Planned and facilitated educational games and crafts to develop creativity and learning in young children.
- Monitored camper behavior, resolving conflicts to maintain a positive camp environment.
Education
Bachelor of Science - Nutrition Science
North Carolina State University
Raleigh, NC05-2029
Skills
- Smoothie preparation
- Customer service
- Cash register operation
- Inventory management
- Product promotion
- Customer engagement
- Task prioritization
- Effective communication
Timeline
Smoothie Barista
North Shore Juice
06.2026 - 07.2026
Ice Cream Server
Four Cousins Ice Cream
05.2026 - 07.2026
Pool & Fitness Concierge
Forest Creek Golf Club
06.2025 - 08.2025
Camp Counselor
The O'Neal School
06.2024 - 08.2024
Bachelor of Science - Nutrition Science
North Carolina State University