Caroline Jones
Greenville
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager
Ds Stop Shop
Greenville
08.2025 - 02.2026
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Managed daily store operations ensuring efficient workflow and customer satisfaction.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Retail Manager
Wadad LLC
Greenville
12.2022 - 02.2026
- Supervised daily store operations and ensured adherence to company standards.
- Trained and mentored staff on customer service and sales techniques.
- Managed inventory levels and coordinated stock replenishment activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
Private Nanny
Jennifer Vassie
Pittsboro
08.2020 - 08.2021
- Planned and organized daily activities for children's educational and recreational development.
- Prepared nutritious meals tailored to dietary needs and preferences of children.
- Ensured a safe and nurturing environment for children during all care hours.
- Assisted with homework and school projects to support academic success.
- Took children on outings such as parks, library visits, sports events or educational trips.
Front Desk Receptionist
Edge Aveda Men
Chapel Hill
01.2019 - 03.2020
- Greeted clients warmly and provided exceptional customer service at the front desk.
- Managed appointment scheduling and coordinated services for clients efficiently.
- Maintained cleanliness and organization of the reception area to enhance guest experience.
- Assisted in processing payments and handling cash transactions accurately.
Education
Bachelor of Arts - Psychology
East Carolina University
Greenville, NC 08.2021 - 04.2026
Northwood High School
Pittsboro, NCSkills
- Customer service
- Problem-solving and decision-making
- Effective communication
- Adaptability
- Team building and motivation
- Active listening
- Activities planning
References
References available upon request.
Timeline
Store Manager
Ds Stop Shop
08.2025 - 02.2026
Retail Manager
Wadad LLC
12.2022 - 02.2026
Bachelor of Arts - Psychology
East Carolina University
08.2021 - 04.2026
Private Nanny
Jennifer Vassie
08.2020 - 08.2021
Front Desk Receptionist
Edge Aveda Men
01.2019 - 03.2020
Northwood High School