Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Hendrix

Concord

Summary

Seasoned School Counselor with a proven track record at Lincoln County Schools, adept in mediation and crisis intervention. Excelled in building trust, fostering positive relationships across diverse groups, and enhancing student support systems. Skilled in therapy and counseling, ensuring over 90% student satisfaction. Expert in leveraging professional referral networks for comprehensive care.

Overview

4
4
years of professional experience

Work History

School Counselor

Lincoln County Schools
02.2023 - Current
  • Identified and addressed concerns of incoming students and parents.
  • Maintained positive relationships with students, faculty, alumni, and administration.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.

School Counseling Intern

East Mooresville Intermediate School
03.2022 - 11.2023
  • Identified and addressed concerns of students and parents.
  • Maintained positive relationships with students, faculty, alumni, and administration.
  • Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
  • Coordinated with outside agencies to determine students receive appropriate services and resources.

Member Service Representative

Planet Fitness
12.2020 - 02.2023
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Trained new personnel regarding company operations, policies and services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Master of Arts - School Counseling

University of The Southwest
New Mexico
12-2023

Bachelor of Arts - Psychology

College of Coastal Georgia
Brunswick, GA
05-2019

Skills

  • Professional referral network
  • Therapy and counseling
  • Diverse groups presentations
  • Individual and family support
  • Mediation and crisis intervention
  • Coping strategies

Timeline

School Counselor

Lincoln County Schools
02.2023 - Current

School Counseling Intern

East Mooresville Intermediate School
03.2022 - 11.2023

Member Service Representative

Planet Fitness
12.2020 - 02.2023

Master of Arts - School Counseling

University of The Southwest

Bachelor of Arts - Psychology

College of Coastal Georgia
Caroline Hendrix