Caroline Black
Charlotte
Summary
Offering solid understanding of medical coding principles and dedication to learning and growing in a professional environment. Bringing a foundational grasp of healthcare regulations and coding standards, coupled with ability to quickly adapt to new systems and procedures. Ready to use and develop skills in ICD-10 and CPT coding.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Chiropractic Fitness
02.2023 - 02.2024
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Input patient data into computer system using Eclipse EHR and checked information for accuracy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Collaborated with medical personnel to maintain a patient-focused, engaging, and compassionate environment.
Revenue Cycle Specialist
Meduit
12.2020 - 12.2022
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
- Assisted patients in understanding complex billing statements, leading to increased trust between patients and healthcare providers.
- Reduced outstanding account balances by implementing effective collection strategies.
Education
Medical Billing And Coding -
Piedmont Community College
Roxboro, NC11-2024
Associate of Science -
York Technical College
Rock Hill, SC06-2015
Skills
- Medical terminology
- Insurance verification
- Data entry efficiency
- Payment collection
- Professionalism and ethics
- Detail-oriented approach
- Electronic health records handling
- Effective written and verbal communication
- Insurance billing
- Healthcare compliance
Certification
- Certified Professional Coder - Apprentice (CPC-A) - American Academy of Professional Coders (AAPC).
Timeline
Chiropractic Assistant
Chiropractic Fitness
02.2023 - 02.2024
Revenue Cycle Specialist
Meduit
12.2020 - 12.2022
Medical Billing And Coding -
Piedmont Community College
Associate of Science -
York Technical College
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