CAROLE CONCEPCION
Charlotte
Summary
Registered nurse professional with a knack for critical thinking and eye for detail. Exceptionally passionate about health care. Thinks outside the box. Experienced with clinic, hospital and health care team management. Delivers high quality and efficient patient care with compassion. Well traveled and loves cultural diversity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Med-Surg Telemetry RN
Health Carousel
01.2022 - 02.2025
- Utilized strong assessment skills to determine necessary patient care
- Monitor patient's cardiac rhythms and report abnormalities to physician
- Provide care before and after surgery
Clinic Manager - Wellness/Chiropractic Clinic
Chiropractic First Pte Ltd
07.2020 - 12.2021
- Overseeing the daily operations of outpatient facilities
- Provide administrative support and oversee the training of staff members, liaise with patients and healthcare professionals and coordinate patient care plans
Nurse Coordinator (REMOTE)
HouseCall MD of Southern California
02.2019 - 02.2020
- Carry out physician orders such as processing medication orders via electronic system.(Aprima)
- Educating patients and families
- Developing care plans to involve the entire disciplinary team
- Evaluating progress
- Maintaining quality, safety, and patient privacy
- Serving as a liaison between the interdisciplinary team
- Training New Staff and developing training materials
SUBJECT MATTER EXPERT - TEAM MANAGER / POC
Airbnb
02.2018 - 01.2020
- Handles and manages various teams of service agents, doing regular mentoring and coaching
- Facilitates meetings weekly to update the team on latest protocols
- Provides product support by doing floor walking and attending to product questions
- Updates the team on their KPIs and continuously coach them to achieve their individual targets
CLINIC IN CHARGE
Chiropractic First
08.2012 - 11.2016
- Ensure that all staff are performing their duties in accordance with departmental checklists and manuals
- Ensure that all procedures in the office are done in accordance with approved clinic policy
- Work with clinic director in setting goals and planning out projects and action steps to achieve them
- Responsible for smooth patient flow and correction of any situation that is slowing down or stopping the flow
SALES/CUSTOMER SUPPORT
Teleperformance
05.2011 - 11.2011
- Company Overview: (Sprint) account
- Obtains client information by answering telephone calls, interviewing clients, verifying information
- Establishes policy by entering client information, confirming pricing
- Informs clients by explaining procedures; answering questions
- (Sprint) account
Education
Bachelor of Science - Nursing
De La Salle Health Sciences Institute
12.2011
Skills
- Medical Surgical
- Clinic Management
- Patient and Family Education
- Telemetry Monitoring
- IV Therapy
- Critical Thinking
- Training & Development
- Wellness and Preventative Nursing
- Rehabilitative
- Orthopaedic/Chiropractic
- Telemedicine
- Patient Assessment
- Cardiac Care
- Patient Advocacy
- Telehealth
Certification
- RN State of Licensure, SC-Compact State, Active, 263677
- TOEFL (US English Exam for international nurses), PASSED
- CGFNS, CGFNS Visa Screen, 07/18
- BLS, Certified
- ACLS, Certified
- ECG Reading/Interpretation, Certified
- Disaster Management, Certified
- S.T.A.R.T Triage, Certified
- Leadership and Customer Service Training, Certified
- Health Stream CE Units, With Recent Certificates
- ATI Transition to US-Practice, Certified (Medical-Surgical)
- ANCC Accredited Nurse Residency Program, Certified
Awards
- Daisy Award Honoree, 09/24, Roper St Francis Hospital-Charleston, https://www.daisyfoundation.org/daisyaward/honorees/carole-d-concepcion
- Excellence in Action Award, 2024, Roper St Francis Hospital - Charleston
- Numerous patient recognitions, Roper St Francis Hospital
- Graduate of ANCC accredited Nurse Residency Program
- Top Subject Matter Expert, Airbnb, August 2018
Timeline
Med-Surg Telemetry RN
Health Carousel
01.2022 - 02.2025
Clinic Manager - Wellness/Chiropractic Clinic
Chiropractic First Pte Ltd
07.2020 - 12.2021
Nurse Coordinator (REMOTE)
HouseCall MD of Southern California
02.2019 - 02.2020
SUBJECT MATTER EXPERT - TEAM MANAGER / POC
Airbnb
02.2018 - 01.2020
CLINIC IN CHARGE
Chiropractic First
08.2012 - 11.2016
SALES/CUSTOMER SUPPORT
Teleperformance
05.2011 - 11.2011
Bachelor of Science - Nursing
De La Salle Health Sciences Institute
Similar Profiles
Allison ThomsonAllison Thomson
Travel Registered Nurse at Health CarouselTravel Registered Nurse at Health Carousel
Dimple ValzadoDimple Valzado
Registered-nurse at Health CarouselRegistered-nurse at Health Carousel
Kyle J. Dietz RNKyle J. Dietz RN
ICU Travel Nurse at Health CarouselICU Travel Nurse at Health Carousel