Summary
Overview
Work History
Skills
Affiliations
Timeline
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Carol Arrington

Winston-Salem

Summary

Result-oriented Senior Sales Advisor with proven strengths in product knowledge, CRM utilization, and customer analysis. Demonstrated success in training junior advisors and refining service strategies to enhance customer satisfaction.

Overview

6
6
years of professional experience

Work History

Senior Sales Advisor

Credit Union Auto Market Place
Winston Salem
10.2019 - Current
  • Guided clients in product selection based on specific needs.
  • Analyzed customer feedback to refine service strategies and offerings.
  • Maintained extensive knowledge of inventory and product specifications.
  • Resolved customer complaints efficiently, assisting management in the process.
  • Trained and supported junior sales advisors to enhance team performance.
  • Collaborated with marketing teams to create impactful advertising campaigns.
  • Ensured adherence to company policies regarding sales activities.
  • Utilized CRM systems for tracking customer data and managing sales pipelines.

Skills

  • Product knowledge
  • CRM utilization
  • Sales strategy
  • Customer analysis
  • Team training
  • Customer relationship management
  • Client needs assessment
  • Effective communication
  • Adaptability
  • Negotiation expertise
  • Sales coaching
  • Objection handling
  • Closing techniques
  • Active listening
  • Sales demonstration

Affiliations

Hiking, Photography , being a Grandma

Timeline

Senior Sales Advisor

Credit Union Auto Market Place
10.2019 - Current

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Carol Arrington