Detail-oriented professional with a strong background in cleaning services and project management. Known for developing efficient systems and training staff to enhance operational effectiveness.
Overview
18
18
years of professional experience
Work History
Cleaner
Orcutt Construction LLC
Raleigh, NC
01.2025 - Current
Maintained cleanliness and organization of construction sites to ensure safety and efficiency.
Operated industrial cleaning equipment, enhancing overall site hygiene standards.
Conducted regular inspections to identify cleaning needs and address issues promptly.
Collaborated with project teams to establish cleaning schedules based on workflow requirements.
Implemented best practices in waste disposal, promoting environmental sustainability on job sites.
Trained new staff on effective cleaning techniques and safety protocols, fostering team competency.
Developed checklists for daily cleaning tasks, ensuring consistency and thoroughness across projects.
Owner/Operator
Magic Cleaning Service LLC
Angier, NC
01.2008 - Current
Managed daily operations, ensuring high-quality cleaning standards and customer satisfaction.
Trained and supervised staff on best practices and safety protocols.
Developed efficient scheduling systems to optimize workforce utilization.
Implemented cost-saving measures that improved overall operational efficiency.
Resolved customer complaints promptly, enhancing service experience and retention rates.
Increased customer satisfaction by providing high-quality services and timely communication.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Project Manager
JC Drywall and Construction Inc
Creedmoor, NC
12.2022 - 03.2025
Managed project timelines and ensured adherence to schedules for construction projects.
Coordinated with subcontractors and suppliers to streamline communication and enhance collaboration.
Developed and maintained project documentation, including plans, reports, and change orders.
Oversaw budgeting processes, tracking expenses to ensure financial accountability in projects.
Met project deadlines without sacrificing build quality or workplace safety.
Analyzed project workflows to identify areas for improvement and optimize resource allocation.