CARMEN GROSSI, MBA
Apex
Summary
Healthcare sales professional with a strong track record of exceeding sales quotas and driving product adoption in the pharmaceutical and medical device sectors. Expertise in building enduring relationships with healthcare providers, managing substantial portfolios, and executing strategic account plans to foster revenue growth.
Overview
26
26
years of professional experience
Work History
Global Business Development Manager - HealthTech
CELESTICA
02.2025 - Current
- Manage a $50M+ healthcare portfolio across medical device and healthcare technology customers.
- Led customer-facing business reviews, identified growth initiatives, and executed strategic account planning.
- Collaborate with operations, finance, engineering, and regulatory teams to support customer objectives.
- Drove pipeline development, enhanced forecasting accuracy, and increased customer engagement activities.
- Developed long-term customer relationships that facilitated retention and contributed to revenue growth.
Business Development Consultant (Part Time)
TRUE DIGITAL SURGERY
01.2014 - 01.2024
- Generated more than $2M in revenue through strategic partnerships with UCLA, USC, and Cedars-Sinai.
- Exceeded quota at 198% (2020), 209% (2021), 196% (2022), and 209% (2023).
- Delivered product demonstrations and clinical education to physicians, surgeons, and healthcare stakeholders, enhancing understanding and adoption of products.
- Collaborated with marketing, engineering, and product teams to support successful product adoption.
- Developed account-specific sales strategies that increased customer engagement and revenue growth.
- Gathered Voice-of-Customer feedback to inform product enhancements and drive successful commercialization efforts.
- Developed strategic partnerships to enhance service offerings in digital surgery.
- Managed client relationships, fostering satisfaction and ensuring retention of services through proactive engagement.
Business Development Project Manager (Full-Time)
TRUE DIGITAL SURGERY
01.2008 - 01.2014
- Generated more than $2M in revenue through strategic partnerships with UCLA, USC, and Cedars-Sinai.
- Exceeded quota at 198% (2020), 209% (2021), 196% (2022), and 209% (2023).
- Developed account-specific sales strategies that increased customer engagement and revenue growth.
- Delivered product demonstrations and clinical education, enhancing understanding of product benefits among physicians, surgeons, and healthcare stakeholders.
- Collaborated with marketing, engineering, and product teams, facilitating seamless product adoption across multiple channels.
- Collected Voice-of-Customer feedback, informing product enhancements and driving successful commercialization efforts.
Biologic Account Executive
MEDTRONIC
Southern & Central California
01.2004 - 01.2006
- Achieved 162%-174% of annual sales objectives.
- Managed $12M territory, driving growth for orthopedic spine surgeons, neurosurgeons, hospitals, and healthcare systems.
- Cultivated strong relationships with physicians, nurses, office managers, and healthcare decision-makers to enhance collaboration.
- Delivered clinical education and support for biologic technologies and surgical applications.
- Expanded utilization in existing accounts and developed new business opportunities to increase market presence.
- Supported successful product launches and physician adoption initiatives.
Senior Sales Representative
GLAXOSMITHKLINE
01.2000 - 01.2004
- Achieved 207% of quota in Diabetes, 188% in Anti-Infectives, and 175% in SSRI products.
- Achieved national rankings of #2 and #3 among 38 sales representatives through strategic territory management and relationship building.
- Engaged primary care physicians, endocrinologists, specialists, and medical groups to drive product awareness and adoption.
- Built trusted relationships with physicians, nurses, and office staff to drive product adoption.
- Delivered evidence-based clinical presentations and product education programs.
- Managed territory planning, customer targeting, and promotional budgets.
- Earned consistent recognition for driving territory growth and achieving sales excellence through targeted sales strategies.
Education
Master of Business Administration -
Texas A&M University
12-2023
Bachelor of Science - Business
Shepherd University
Skills
- Territory management and planning
- Physician office sales
- Clinical product education
- Healthcare provider engagement
- Consultative selling strategies
- New product launches
- Account management
- Budget oversight
- Customer retention strategies
- Relationship building and management
- Sales forecasting
- Strategic selling techniques
- Cross-functional collaboration
- Salesforce CRM expertise
- Microsoft Office Suite proficiency
- Data analysis and reporting
Degree
MBA
Technology Skills
- Salesforce CRM
- Microsoft Office Suite
- Excel
- PowerPoint
- Teams
- Zoom
- Territory Planning
- Forecasting
- Data Analysis
Timeline
Global Business Development Manager - HealthTech
CELESTICA
02.2025 - Current
Business Development Consultant (Part Time)
TRUE DIGITAL SURGERY
01.2014 - 01.2024
Business Development Project Manager (Full-Time)
TRUE DIGITAL SURGERY
01.2008 - 01.2014
Biologic Account Executive
MEDTRONIC
01.2004 - 01.2006
Senior Sales Representative
GLAXOSMITHKLINE
01.2000 - 01.2004
Master of Business Administration -
Texas A&M University
Bachelor of Science - Business
Shepherd University