Carmen Cardinale
Raleigh
Summary
Dynamic and dedicated professional with experience at Farina Italian Neighborhood, excelling in customer service and guest engagement. Proven ability to manage reservations and enhance guest experiences while maintaining a clean environment and delivering food swiftly. Skilled in effective multitasking and safe food handling, ensuring satisfaction and safety for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/ Food Runner
Farina Italian Neighborhood
11.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently using OpenTable system.
- Communicated regularly with kitchen and service staff to enhance guest experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Delivered food orders efficiently to tables, ensuring timely service and guest satisfaction.
Lifeguard
Aquatic Management Group
05.2023 - 09.2023
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, performing first aid and CPR as needed.
- Maintained cleanliness and organization of pool area, ensuring a safe environment.
- Educated patrons on water safety rules and proper swimming techniques.
Education
Leesville Road High School
Raleigh, NCSkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Guest engagement
- Safe food handling
- Table bussing
- Guest relations
Certification
- AutoCad
- Microsoft Word
Timeline
Hostess/ Food Runner
Farina Italian Neighborhood
11.2024 - Current
Lifeguard
Aquatic Management Group
05.2023 - 09.2023
Leesville Road High School
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