Carly Stabrowski
New Bern
Summary
Dynamic operations professional with a proven track record of delivering exceptional service and fostering positive relationships with customers and colleagues in diverse environments. Committed to enhancing customer satisfaction while driving company success through strategic planning and process optimization. Expertise in leading cross-functional teams, managing projects, and implementing process improvements to achieve measurable results. Recognized for adaptability and a strong focus on collaboration, consistently enhancing operational performance and efficiency.
Overview
6
6
years of professional experience
Work History
Operations Manager
SL Revival Co.
New Bern, NC
10.2023 - Current
- Collaborated on graphic design initiatives to enhance product presentation and branding.
- Directed management of product listings and updates on five websites to drive revenue growth.
- Facilitated operational planning processes alongside other operations managers, ensuring effective execution of routine tasks and special projects.
- Managed operation of various screen-printing devices to maintain consistent quality standards throughout all production phases.
- Enhanced operational efficiency through effective management of ink mixing, color matching, and screen preparation to ensure quality output.
- Ensured precise project execution through thorough preparation, printing, and quality control measures to uphold standards.
- Facilitated timely order fulfillment and maintained consistent print quality to enhance customer satisfaction.
- Coordinated daily operational activities to enhance workflow efficiency and support team objectives.
- Assisted in developing training materials for new hires, fostering a knowledgeable workforce.
Customer Service Associate
Surf, Wind and Fire, Inc. (A Division of SL Revival Co.)
New Bern, NC
10.2022 - 09.2023
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Implemented visual merchandising strategies to improve product visibility and boost sales potential
- Participated in seasonal inventory audits to ensure accurate records of all merchandise
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one
Private Nanny
10.2021 - 09.2022
- Monitored schedules to maintain consistent sleeping, eating and play schedules
- Played games, worked on puzzles, and read books to young children to promote learning and development
- Assisted with meal preparation and home organization
Hostess
Beef O’Brady’s
Granger, IN
11.2020 - 04.2021
- Cultivated positive guest relations by welcoming guests, managing information and expediting seating
- Monitored dining room and guest flow to maximize table usage and minimize customer wait times
- Contributed to guest experience by assisting servers with taking and delivering drink orders
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
Cashier and Service Clerk
Martin’s Supermarkets Store #16
Granger, IN
12.2019 - 10.2020
- Efficiently processed financial transactions within busy, fast-paced retail environment
- Operated cash register, scanner and computer to itemize and total customer purchases, collect payments and make change for cash transactions
- Answered customers' questions concerning location, price, and use of merchandise
- Provided exemplary service to customers
Education
Academic Honors Diploma -
Penn High School
Mishawaka, IN06-2021
Skills
- Strong interpersonal and multi-tasking skills, attention to detail, planning and problem-solving skills, customer service orientation, courtesy, dependability and teamwork
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Management
Timeline
Operations Manager
SL Revival Co.
10.2023 - Current
Customer Service Associate
Surf, Wind and Fire, Inc. (A Division of SL Revival Co.)
10.2022 - 09.2023
Private Nanny
10.2021 - 09.2022
Hostess
Beef O’Brady’s
11.2020 - 04.2021
Cashier and Service Clerk
Martin’s Supermarkets Store #16
12.2019 - 10.2020
Academic Honors Diploma -
Penn High School