Carlton Edwards
Charlotte,NC
Summary
Experienced Systems Administrator with an active TS/SCI Clearance providing sound communication, interpersonal,
and presentation skills. Demonstrates strong, dynamic leadership skills; can effectively prioritize, delegate, and make sound
decisions quickly while maintaining a focus on the bottom line.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Windows Systems Administrator
ClearBridge Technology Group
12.2023 - 04.2024
- · Orchestrated Windows updates deployment via Windows Server Update Services (WSUS) and System Center Configuration Manager (SCCM), ensuring timely and efficient patch management across organization
- · Configured network devices such as routers and switches via PuTTY to enable seamless communication across network infrastructure
- · Constructed and maintained SCCM packages for software deployment, ensuring consistent and reliable distribution of applications to end-users
- · Managed Active Directory for over 1K users and workstations in order to create and manage user and computer accounts, group policies, and security permissions
- · Conducted disk media and PXE boot PC reimaging to maintain system integrity and ensure optimal performance.
- · Updated Virtual Desktop Infrastructure (VDI) parent images to rollout security and software upgrades across network, ensuring software consistency and compliance with organizational standards.
- · Developed standard operating procedures (SOPs) to streamline IT processes and enhance operational efficiency
- · Reviewed system performance logs to proactively identify anomalies, troubleshoot issues, and optimize system performance
System Administrator
United States Air Force, USAF
09.2017 - 09.2023
- Responsible for the management of 2012R2, 2016, and 2019 physical/virtual servers for the Shaw Air Force Enterprise network to include installation, configuration, operation, and maintenance of server systems
- Managed data directories for over 1K users, which included additions, deletions, permission management, and tier 2 support for 22 directorates
- Ensured security of operating environment through implementation of Department of Defense (DoD)
- Security Technical Implementation Guidance (STIG) for securing and monitoring Windows systems
- Provided technical assistance on assigned projects, including desktop/server software application integration, system
- configuration, and lifecycle support to include software and firmware maintenance
- Performed routine patches and updates, including necessary troubleshooting of system anomalies on Domain
- Controllers, DHCP, Exchange, and Print Servers
- Supported detection, identification, and resolution of problems associated with application access, hardware
- compatibility, and operating systems performance
- · Maintained file servers, network access, and documents while ensuring least privileged methodology is followed
- Monitored Network Backup Solution to ensure daily, weekly, and monthly backups are complete
- Provided training on new processes and equipment to ensure team members remain focused on customer service
- Conducted weekly security audits by monitoring network for vulnerabilities and compliance, generation of data analytics, and developing reporting statistics via ACAS
Skills
Windows Server Administration
Endpoint Security Solutions 201
Endpoint Security Solutions 301
ACAS
Network performance monitoring
Creative Problem Solving
Conflict Resolution
Windows Deployment Services
Customer Service
System Management
Hardware/ Software Installation
User Management/ Training
DNS Management
Security Patch Management
Certification
CompTia Security+ ce
Azure Fundamentals
Azure Administrator 103
Timeline
Windows Systems Administrator
ClearBridge Technology Group
12.2023 - 04.2024
System Administrator
United States Air Force, USAF
09.2017 - 09.2023
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