Carlos Saltos
Retail Sales Assistant Manager
Charlotte
Summary
Strategic Assistant Retail Sales Manager specializing in team training and sales strategy implementation. Focused on creating a customer-centric environment that drives revenue growth and enhances store performance. Skilled in streamlining operations to improve customer experiences and boost sales outcomes, with a strong emphasis on effective communication and collaboration.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Assistant Retail Sales Manager
GP Mobile
Charlotte, NC
05.2025 - Current
- Assisted in managing daily store operations to enhance customer experience and drive sales.
- Monitored sales performance and contributed to strategies for achieving revenue goals.
- Trained new staff on sales techniques and customer service best practices.
- Collaborated with team to execute promotional campaigns and improve product visibility.
- Analyzed inventory levels and assisted in restocking processes to ensure product availability.
- Maintained a clean, welcoming store environment to enhance customer experience and encourage repeat business.
- Improved employee morale through regular communication of expectations, goals, and performance feedback.
Designer
3D Innovation
Charlotte, NC
02.2022 - 11.2024
- Led design projects from concept through completion, ensuring alignment with client vision and brand identity.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Collaborated with cross-functional teams to develop innovative 3D models and prototypes for various applications.
- Organized and led creative workshops to explore innovative design solutions.
- Identified design requirements for each project.
- Gathered and analyzed design requirements for each project, ensuring clarity in objectives.
Gym/Pool Staff
Doral Park Country Club
Doral, FL
04.2021 - 01.2022
- Assisted members with inquiries, ensuring exceptional customer service and satisfaction.
- Maintained cleanliness of dining areas, contributing to a welcoming atmosphere for guests.
- Collaborated with team to streamline daily operations, enhancing overall efficiency.
- Supported event setup and breakdown, ensuring smooth execution of club events.
- Trained new staff on club protocols and service standards, fostering a cohesive team environment.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
Stock Room Associate
Abercrombie & Fitch
Miami, FL
02.2020 - 03.2021
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Organized stockroom inventory to enhance accessibility and streamline retrieval processes.
- Maintained accurate stock levels through regular counts and updates in inventory management system.
- Collaborated with team members to ensure timely restocking of sales floor displays and fixtures.
- Inspected incoming merchandise for quality assurance and compliance with company standards.
- Trained new associates on stockroom procedures, safety protocols, and best practices for efficiency.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
Education
Associate of Arts - Business Administration
Central Piedmont Community College
Charlotte, NC 05.2001 -
High School Diploma -
Ronald Reagan Doral Senior High School
Doral, FL 05.2001 -
Skills
Sales strategy development
Customer engagement
Store operations
Retail operations
Product presentation
Cash reconciliation
Staff training and development
Task delegation
Teamwork
Multitasking
Reliability
Excellent communication
Accomplishments
- Achieved Top 200 performer in the company through effectively helping with sales and making sales.
- Achieved employee of the month several times for hard work and dedication on keeping organization, work flow and customer satisfaction.
Timeline
Assistant Retail Sales Manager
GP Mobile
05.2025 - Current
Designer
3D Innovation
02.2022 - 11.2024
Gym/Pool Staff
Doral Park Country Club
04.2021 - 01.2022
Stock Room Associate
Abercrombie & Fitch
02.2020 - 03.2021
Associate of Arts - Business Administration
Central Piedmont Community College
05.2001 -
High School Diploma -
Ronald Reagan Doral Senior High School
05.2001 -