Carlos Mendez
Clayton
Summary
Adept at having great time management skills and following procedures. Excelled in roles requiring attention to detail and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in documentation and SOP adherence, achieving significant project successes, and demonstrating interpersonal abilities.
Overview
14
14
years of professional experience
Work History
Courier
O’Reilly
07.2022 - Current
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Freelance Music Producer
Self Employed
04.2011 - Current
- Optimized sound quality in recordings by utilizing advanced mixing techniques and professional audio software tools.
- Enhanced artists'' creativity by providing expert guidance on song arrangements and production techniques.
- Developed strong relationships with industry professionals, leading to successful collaborations on various projects.
Courier
Amazon
06.2022 - 07.2022
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Associate
Sheetz
09.2019 - 06.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Analyzed customer data to identify trends and anticipate customer needs.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
Subcontractor
Grace Construction and Glass
06.2016 - 09.2019
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
New Construction Cleaner
Sam’s Cleaning Service
11.2011 - 08.2018
- Continuously sought opportunities for professional development and learning, staying current on best practices in new construction cleaning techniques and technologies.
- Consistently met deadlines for project completions, leading to increased customer satisfaction ratings and repeat business opportunities.
- Maintained safety standards by following proper protocols and utilizing appropriate personal protective equipment during clean-up tasks.
- Maximized productivity with effective time management and prioritization skills during high-volume construction periods.
Education
BioWork Certification -
Wake Technical Community College
Raleigh, NC12.2024
Associate Of Arts - Liberal Arts And Sciences
Johnston Community College
Smithfield, NC05.2022
High School Diploma -
Cleveland High School
Clayton, NC05.2019
Skills
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Proficient in documentation
- Skilled at following SOP’s
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Italian
Limited Working
Timeline
Courier
O’Reilly
07.2022 - Current
Courier
Amazon
06.2022 - 07.2022
Associate
Sheetz
09.2019 - 06.2022
Subcontractor
Grace Construction and Glass
06.2016 - 09.2019
New Construction Cleaner
Sam’s Cleaning Service
11.2011 - 08.2018
Freelance Music Producer
Self Employed
04.2011 - Current
BioWork Certification -
Wake Technical Community College
Associate Of Arts - Liberal Arts And Sciences
Johnston Community College
High School Diploma -
Cleveland High School
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