Carlos Guzman
Garner
Summary
Results-driven Sales Associate with a focus on exceptional customer service and relationship-building. Increased customer engagement and satisfaction through personalized interactions and effective problem-solving.
Overview
4
4
years of professional experience
Work History
Sales Associate
GNC Live Well
Raleigh, NC
02.2023 - 02.2026
- Increased customer engagement through personalized product recommendations and consultations.
- Managed inventory levels, ensuring stock availability for customers.
- Conducted regular product demonstrations to educate customers on health benefits and usage.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Counselor
YMCA
Garner, NC
04.2022 - 02.2023
- Facilitated individual and group counseling sessions to support youth development and personal growth.
- Developed and implemented engaging programs focusing on social skills, resilience, and leadership.
- Collaborated with local schools to identify at-risk youth and provide targeted support services.
- Monitored participant progress, adapting strategies to meet diverse needs and enhance outcomes.
Education
High School Diploma -
Enloe Magnet High School
Raleigh, NCSkills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
Timeline
Sales Associate
GNC Live Well
02.2023 - 02.2026
Counselor
YMCA
04.2022 - 02.2023
High School Diploma -
Enloe Magnet High School