Overview
Work History
Education
Skills
Interests
Timeline
Generic

Carlie Johnson

Spring Hope,NC

Overview

6
6
years of professional experience

Work History

Barista

Southern Magnolia Coffee Shop
03.2024 - Current
  • Prepared high-quality espresso beverages and specialty drinks to ensure customer satisfaction.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service efficiency.
  • Developed strong relationships with regular customers, fostering a welcoming environment and promoting loyalty.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Controlled line and crowd with quick, efficient service.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Server

210 Nash
01.2023 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed food and beverage orders efficiently, maintaining accuracy in high-pressure environments.
  • Trained new team members on restaurant protocols and best practices in customer interaction.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Managed inventory of dining supplies to prevent shortages during service.

Cashier/Online Personal Shopper

Harris Teeter
02.2020 - 08.2023
  • Processed customer transactions efficiently using POS systems.
  • Managed cash register, ensuring accurate cash handling and balancing at end of shifts.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.

Education

No Degree - Human Services

Wake Technical Community College
Raleigh, NC
06-2028

High School Diploma -

True Light Shine Academy
Wake Forest, NC
06-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • New hire training
  • Clear communication
  • Problem-solving

Interests

  • Horseback Riding
  • Cooking
  • Refurbishing Furniture
  • Road Trips
  • Concerts

Timeline

Barista

Southern Magnolia Coffee Shop
03.2024 - Current

Server

210 Nash
01.2023 - Current

Cashier/Online Personal Shopper

Harris Teeter
02.2020 - 08.2023

No Degree - Human Services

Wake Technical Community College

High School Diploma -

True Light Shine Academy

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Carlie Johnson