- Horseback Riding
- Cooking
- Refurbishing Furniture
- Road Trips
- Concerts
Carlie Johnson
Spring Hope,NC
Overview
6
6
years of professional experience
Work History
Barista
Southern Magnolia Coffee Shop
03.2024 - Current
- Prepared high-quality espresso beverages and specialty drinks to ensure customer satisfaction.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing service efficiency.
- Developed strong relationships with regular customers, fostering a welcoming environment and promoting loyalty.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Controlled line and crowd with quick, efficient service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server
210 Nash
01.2023 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy in high-pressure environments.
- Trained new team members on restaurant protocols and best practices in customer interaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Managed inventory of dining supplies to prevent shortages during service.
Cashier/Online Personal Shopper
Harris Teeter
02.2020 - 08.2023
- Processed customer transactions efficiently using POS systems.
- Managed cash register, ensuring accurate cash handling and balancing at end of shifts.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Education
No Degree - Human Services
Wake Technical Community College
Raleigh, NC06-2028
High School Diploma -
True Light Shine Academy
Wake Forest, NC06-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- New hire training
- Clear communication
- Problem-solving
Interests
Timeline
Barista
Southern Magnolia Coffee Shop
03.2024 - Current
Server
210 Nash
01.2023 - Current
Cashier/Online Personal Shopper
Harris Teeter
02.2020 - 08.2023
No Degree - Human Services
Wake Technical Community College
High School Diploma -
True Light Shine Academy