Carleigh Ward
Wilmington
Summary
Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
5
5
years of professional experience
Work History
Ramp Agent
American Airlines
Wilmington, NC
09.2021 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 25 daily flights.
- Enhanced security measures for cargo and personnel areas, ensuring strict compliance with regulatory standards.
Office Manager
Hedgecock Builders Supply
Lexington, NC
08.2019 - 09.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Central Davidson High School
Lexington, NC06.2016
Skills
- Safety Procedures Compliance
- Vehicle operation
- Freight Handling
- Aviation regulations
- Hazardous Materials Handling
Timeline
Ramp Agent
American Airlines
09.2021 - Current
Office Manager
Hedgecock Builders Supply
08.2019 - 09.2021
High School Diploma -
Central Davidson High School
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